Mercedes-Benz of Bedford

CLEAN COURTEOUS &PROFESSIONAL. SERVICE WAS FASTER THAN PREVIOUS TIMES. THE SERVICE CHARGES ARE A LITTLE EXPENSIVE FOR A GLOBAL PANDEMIC TO BE GOING ON.I APPRECIATE A.NEAL KINDNESS AT THIS TIME.MORE HAND S PREVIOUS TIMES. THE SERVICE CHARGES ARE A LITTLE EXPENSIVE FOR A GLOBAL PANDEMIC TO BE GOING ON.I APPRECIATE A.NEAL KINDNESS AT THIS TIME.MORE HAND SANITIZER NEEDS TO BE AVAILABLE & STAFF SHOULD BE REQUIRED TO WEAR MASK FOR EVERYONES SAFETY. More

First time here for a recall repair.Fast and efficient First time here for a recall repair. Fast and efficient service . Thanks for not pressuring us to see other vehicles for sale. The cars sell themsel First time here for a recall repair. Fast and efficient service . Thanks for not pressuring us to see other vehicles for sale. The cars sell themselves. More

Everyone was genuine, friendly, and helpful. Simon was Everyone was genuine, friendly, and helpful. Simon was very helpful and kind. Kareem was awesome Bob was great. I had very good experience wit Everyone was genuine, friendly, and helpful. Simon was very helpful and kind. Kareem was awesome Bob was great. I had very good experience with the staff at Mercedes Benz of Bedford. More

Great Expereince! Very prffessional and time efficient Took my Mercedes in for an Air Bag update. Just asked for this and no other service as I was pressed for time and money. They did exatly as I asked. Took my Mercedes in for an Air Bag update. Just asked for this and no other service as I was pressed for time and money. They did exatly as I asked. I had set the appointment up online and it was flawless. More

This is a great dealership. My Mercedes-benz was picked up from my home and driven to the dealer for my yearly service with no charge for the pick up and drop off from Bay Village Oh to Bedford Oh. I chang up from my home and driven to the dealer for my yearly service with no charge for the pick up and drop off from Bay Village Oh to Bedford Oh. I changed dealers from the North Olmstead dealer to Bedford because when my old dealer wanted to charge charge me for a car wash More

Very friendly service people, they were able to get the service done timely and took extra care with the CV 19 that is going on. service done timely and took extra care with the CV 19 that is going on. More

Fantastic service all around. Great buying experience. And after a fender bender, terrific body shop and service. They take great care of their customers! A+ And after a fender bender, terrific body shop and service. They take great care of their customers! A+ More

Dave Silver is the best! I had my 2019 S63 in for tire swap and a couple recalls. All work was done and car is perfect. Dave answered all questions and made sure I was b I had my 2019 S63 in for tire swap and a couple recalls. All work was done and car is perfect. Dave answered all questions and made sure I was back on the road promptly. More

My Experience at Mercedes of Bedford was excellent side S a aD who was my customer service rep and Bob laughed and who is the general manager really did a xxxx of a job getting me into my 2012 Porsche Paname a aD who was my customer service rep and Bob laughed and who is the general manager really did a xxxx of a job getting me into my 2012 Porsche Panamera I am so thankful for those two for their hard work kudos to the both of you thank you so much More

Excellent customer service!!! Everybody was please pleasant and willing to help. All of my questions were answered. I would recommend everyone that I know to this mercedes benz location. pleasant and willing to help. All of my questions were answered. I would recommend everyone that I know to this mercedes benz location. More