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Mercedes-Benz of Bedford

Bedford, OH

3.7
162 Reviews

18122 Rockside Rd

Bedford, OH

44146

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Showing 162 reviews

June 10, 2020

The purchase of my new vehicle was seamless. Saad Toor had the deal practically worked out before I arrived. I would highly recommend this dealership. More

by lynch.tj
Recommend Dealer
Yes
Employees Worked With
Saad Toor- Sales
Jun 11, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the excellent review! Congratulations on your new ride!

June 10, 2020

Advisor was very knowledgeable and curious. My repairs were done fast and were perfect. Waiting area was clean and arranged for social distancing. Care was washed and cleaned when it was done. More

by Roman
Recommend Dealer
Yes
Employees Worked With
Aaron Neal
Jun 11, 2020 -

Mercedes-Benz of Bedford responded

Roman, thank you for taking the time to share your fast and perfect service experience with Aaron! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 08, 2020

I would like to take this opportunity to thank my sales guy, Saad. People think the value is in the car, I say the value is in the service your given and received. Saad, your knowledge, your people skills, More

by janellenichols1
Recommend Dealer
Yes
Employees Worked With
Saad
Jun 09, 2020 -

Mercedes-Benz of Bedford responded

Janelle, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Saad, and with your purchase. We hope you continue to love your new ride, and we look forward to working with you in the future.

June 05, 2020

I was helped by Saad Toor. It was such a wonderful experience. He made sure I got the car that I wanted and made sure I was comfortable and taken care of during my visit. Would highly recommend others More

by Anthony P.
Recommend Dealer
Yes
Employees Worked With
Saad Toor
Jun 06, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review, Anthony! We're pleased to see that Saad's service earned your recommendation! You're so welcome; congratulations on your purchase!

June 05, 2020

I had a tremendous experience. Saad Toor reaches out to me with a great deal which we completes almost instantaneously. I’m Mercedes Bedford for Life! More

by oo69993
Recommend Dealer
Yes
Employees Worked With
Saad Toor
Jun 06, 2020 -

Mercedes-Benz of Bedford responded

That's wonderful to see! We can't wait to share your kind words with Saad! We look forward to working with you again.

June 05, 2020

First class! Great no, pressure sales person who was knowledgeable and professional! Finance person was also great and the high tech table to sign documents (instead of papers) is just classy! Sales p More

by mushdoc
Recommend Dealer
Yes
Employees Worked With
Saad Toor
Jun 06, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the excellent review! We're pleased to see that our team worked seamlessly to provide you with a pressure-free and smooth experience. Congratulations on your purchase!

May 22, 2020

Excellent service! Called before valet arrived and called when discovered issue with engine light to talk through diagnostics. Awesome service! Bedford Mercedes does a great job! My sales perso More

by Mml
Recommend Dealer
Yes
Employees Worked With
Dave Klausner , Dave Klausner, Aaron Neal
May 23, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. We will be sure to thank Dave for providing you with excellent service. We look forward to working with you again.

May 22, 2020

Everyone is courteous and professional. I am never disappointed. Thank you so much for always making sure my car is in top shape and at a good price too. More

by HenryG
Recommend Dealer
Yes
Employees Worked With
Chris Tombow, Dave Silver
May 23, 2020 -

Mercedes-Benz of Bedford responded

We appreciate the excellent review, Henry. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 08, 2020

Excellent service at this dealership. Customer is constantly made aware of what needs to be done on auto. The entire staff possesses knowledge of the work and does it professionally More

by preacher.paul
Recommend Dealer
Yes
Employees Worked With
Chris Towbow, Joe DeSanto
May 09, 2020 -

Mercedes-Benz of Bedford responded

Thank you for taking the time to share your excellent service experience with Joe and Chris! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 08, 2020

Courtesy, timely manner. Always kept me updated. Professionalism.. My next purchase will certainly be at Rockside. I will definitely recommend to family and friends upon their next purchase. More

by Ms D
Recommend Dealer
Yes
Employees Worked With
Dave sliver
May 09, 2020 -

Mercedes-Benz of Bedford responded

We look forward to any future business. Thanks for taking a moment to share your feedback and recommendation for us! We wish you a wonderful day!

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