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Mercedes-Benz of Bedford

Bedford, OH

3.6
158 Reviews

18122 Rockside Rd

Bedford, OH

44146

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Showing 158 reviews

July 01, 2020

My salesman was excellent, made me feel at ease and very comfortable. Allowed me to take 2 different vehicles home for evaluation, it was the best car experience I’ve had so far in my life!! ( I’m not young More

by Scottgreenberg007
Recommend Dealer
Yes
Employees Worked With
Carolina , finance man mr Greene, Dave Klausner, Aaron Neal
Jul 02, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. We are happy to know that you enjoyed an easy and comfortable experience with us. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 29, 2020

Service was great. Repairs done faster than anticipated. Car was returned clean outside and in. I was kept updated by email even though I was waiting at the dealership for repairs to be completed More

by chris
Recommend Dealer
Yes
Employees Worked With
Dave Klausner, Aaron Neal
Jun 29, 2020 -

Mercedes-Benz of Bedford responded

Chris, thank you for taking the time to share your great service experience with Dave and Aaron! We're glad to hear you're satisfied with your repairs! We look forward to assisting you for years to come!

June 28, 2020

Mercedes Of Bedford Provides The Best Service EVER & Dave Silver Is EXCELLENT & Is Always A PLEASURE To Work With & Is Always Willing To Help You !!! More

by teechap
Recommend Dealer
Yes
Employees Worked With
Dave Silver 5 STAR Employee
Jun 29, 2020 -

Mercedes-Benz of Bedford responded

Thank you for taking the time to share your pleasant service experience! It was a pleasure to work with you. We hope to work with you again in the future.

June 16, 2020

Good job,Thanks for your input and call me back thanks Good job, Thanks for your input and call me back thanks again for letting me know details about the problem and provide me with lo More

by Melkon 01@gmail.com
Recommend Dealer
Yes
Employees Worked With
Kristina Ohman, Megan Bailey, Lisa Baynes
Jun 17, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 12, 2020

Great and prompt service. My Salesperson Austin was great!!!! He addressed my particular needs. He provided great customer service in a timely and professional way.!!!! More

by ramosley3
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 13, 2020 -

Mercedes-Benz of Bedford responded

We're so happy to know of your complete satisfaction in regards to working with Austin. Thank you so much for taking a moment of your day to share your thoughts. We hope to work with you again!

June 11, 2020

Excellent top notch service! Ian was wonderful to deal with. He took his time and walked us through everything. Things went easily and I got a great deal on a beautiful new Mercedes! I left very happy. More

by JK
Recommend Dealer
Yes
Employees Worked With
Ian Hockaday
Jun 12, 2020 -

Mercedes-Benz of Bedford responded

We love hearing this! Thank you so much for the kind review. Ian was happy to work with you through everything.

June 10, 2020

The purchase of my new vehicle was seamless. Saad Toor had the deal practically worked out before I arrived. I would highly recommend this dealership. More

by lynch.tj
Recommend Dealer
Yes
Employees Worked With
Saad Toor- Sales
Jun 11, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the excellent review! Congratulations on your new ride!

June 10, 2020

Advisor was very knowledgeable and curious. My repairs were done fast and were perfect. Waiting area was clean and arranged for social distancing. Care was washed and cleaned when it was done. More

by Roman
Recommend Dealer
Yes
Employees Worked With
Aaron Neal
Jun 11, 2020 -

Mercedes-Benz of Bedford responded

Roman, thank you for taking the time to share your fast and perfect service experience with Aaron! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 08, 2020

I would like to take this opportunity to thank my sales guy, Saad. People think the value is in the car, I say the value is in the service your given and received. Saad, your knowledge, your people skills, More

by janellenichols1
Recommend Dealer
Yes
Employees Worked With
Saad
Jun 09, 2020 -

Mercedes-Benz of Bedford responded

Janelle, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Saad, and with your purchase. We hope you continue to love your new ride, and we look forward to working with you in the future.

June 05, 2020

I was helped by Saad Toor. It was such a wonderful experience. He made sure I got the car that I wanted and made sure I was comfortable and taken care of during my visit. Would highly recommend others More

by Anthony P.
Recommend Dealer
Yes
Employees Worked With
Saad Toor
Jun 06, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review, Anthony! We're pleased to see that Saad's service earned your recommendation! You're so welcome; congratulations on your purchase!

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