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Mercedes-Benz of Bedford

Bedford, OH

3.7
162 Reviews

18122 Rockside Rd

Bedford, OH

44146

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Showing 162 reviews

July 19, 2020

New lease My salesman Simon Kucharevicz was excellent.The experience was excellent from start to finish. My new ALG250 was rapped up with red bow and entire tea More

by Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Kucharrewicz-sales Rep ,Carolina-apps specialist; Financial manager and service Rep A. Neal ( excellent employee)
Jul 20, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the 5-star rating and great review! We are delighted to know that you had an excellent experience with us and with the help of Simon. We appreciate you recommending us!

July 14, 2020

My salesman Mr. Freebird was excellent. Very knowledgable about the car and the process. The experience overall was excellent from start to finish. I would definitely recommend Mr. Freebird for your next pur More

by Barbee
Recommend Dealer
Yes
Employees Worked With
Johnny Freebird
Jul 14, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the wonderful review, Barbee! We're happy to see that Johnny's knowledge and expertise earned your recommendation. Congratulations on your purchase; we look forward to your next visit.

July 14, 2020

The service is the best at Mercedes Benz of Bedford they always take care of their customers. Dave in service was very professional and nice thanks Dave!!! More

by chrisrussell48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Silver
Jul 15, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. We will be sure to thank Dave for providing you with excellent service. We look forward to working with you again.

July 01, 2020

Jhonny is a warm and welcome sales person. He understand our needs and locate suitable vehicle quickly. He came in for us on his day off. We really appreciate his hard work! More

by Alexis
Recommend Dealer
Yes
Employees Worked With
Jhonny Freebird
Jul 02, 2020 -

Mercedes-Benz of Bedford responded

Alex, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with our team member! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 01, 2020

My salesman was excellent, made me feel at ease and very comfortable. Allowed me to take 2 different vehicles home for evaluation, it was the best car experience I’ve had so far in my life!! ( I’m not young More

by Scottgreenberg007
Recommend Dealer
Yes
Employees Worked With
Carolina , finance man mr Greene, Dave Klausner, Aaron Neal
Jul 02, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. We are happy to know that you enjoyed an easy and comfortable experience with us. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 29, 2020

Service was great. Repairs done faster than anticipated. Car was returned clean outside and in. I was kept updated by email even though I was waiting at the dealership for repairs to be completed More

by chris
Recommend Dealer
Yes
Employees Worked With
Dave Klausner, Aaron Neal
Jun 29, 2020 -

Mercedes-Benz of Bedford responded

Chris, thank you for taking the time to share your great service experience with Dave and Aaron! We're glad to hear you're satisfied with your repairs! We look forward to assisting you for years to come!

June 28, 2020

Mercedes Of Bedford Provides The Best Service EVER & Dave Silver Is EXCELLENT & Is Always A PLEASURE To Work With & Is Always Willing To Help You !!! More

by teechap
Recommend Dealer
Yes
Employees Worked With
Dave Silver 5 STAR Employee
Jun 29, 2020 -

Mercedes-Benz of Bedford responded

Thank you for taking the time to share your pleasant service experience! It was a pleasure to work with you. We hope to work with you again in the future.

June 16, 2020

Good job,Thanks for your input and call me back thanks Good job, Thanks for your input and call me back thanks again for letting me know details about the problem and provide me with lo More

by Melkon 01@gmail.com
Recommend Dealer
Yes
Employees Worked With
Kristina Ohman, Megan Bailey, Lisa Baynes
Jun 17, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 12, 2020

Great and prompt service. My Salesperson Austin was great!!!! He addressed my particular needs. He provided great customer service in a timely and professional way.!!!! More

by ramosley3
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 13, 2020 -

Mercedes-Benz of Bedford responded

We're so happy to know of your complete satisfaction in regards to working with Austin. Thank you so much for taking a moment of your day to share your thoughts. We hope to work with you again!

June 11, 2020

Excellent top notch service! Ian was wonderful to deal with. He took his time and walked us through everything. Things went easily and I got a great deal on a beautiful new Mercedes! I left very happy. More

by JK
Recommend Dealer
Yes
Employees Worked With
Ian Hockaday
Jun 12, 2020 -

Mercedes-Benz of Bedford responded

We love hearing this! Thank you so much for the kind review. Ian was happy to work with you through everything.

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