Mercedes-Benz of Bedford

I bought my Smart car here and have continued to come here for service ever since. I trust them and appreciate the pleasant demeanor of nearly all the service reps I have dealt with over the year. here for service ever since. I trust them and appreciate the pleasant demeanor of nearly all the service reps I have dealt with over the year. More

My consultant Barb was very helpful with my problem… They are very fast at their service.. are very fast at their service.. More

Showed up on wrong day. They took me anyway. All good. Dave was great. Thanks. Dave was great. Thanks. More

Everything was great. Service representative solved my problem. I purchased my car there and have had it serviced there for my entire ownership. problem. I purchased my car there and have had it serviced there for my entire ownership. More

The service department is horrible and rude. We brought our Benz in. They took our oil stick from our vehicle and when we called and spoke with them about it. I was told we did not have one, and that was a our Benz in. They took our oil stick from our vehicle and when we called and spoke with them about it. I was told we did not have one, and that was a lie. Also, we had our car serviced by them whoever the mechanic was left a black cloth under my hood, and it eventually came out. Then I called the service manager, and he told me that I had my car serviced somewhere else, and It was a lie these people are not reliable, and they are dangerous. I have reported them to the ohio attorney general office. I would say beware. I am black, and I think these people are prejudiced, and they feel we can't afford this. I would never buy a car from them; I will go to Akron, or North Olmstead. I am spending my money, and I do want quality service and to be treated with respect. I will not advise anyone to deal with these no good service people, and Mercedes Benz of Bedford evidently don't car. When you began to lose customers, it's time to be a concern. The most disturbing thing about this company is a black person, I felt I was not knowledgeable to know what it was talking about, but this department is not worthy of the name it represents. I also had Aaron neal the worst person ever. I will not buy or take my car there to have it service. So, since they don't want to help me, I won't spend my money there ever. More

Very clean,sale person very knowledgeable and professional,did show us all in and outs about the car,did follow up next day if we are happy with the car. professional,did show us all in and outs about the car,did follow up next day if we are happy with the car. More

Matt was very nice to me very informed clean cut took care of my every needs the guy that seats in the back of matt was helpful he text Matt for me Matt was busy care of my every needs the guy that seats in the back of matt was helpful he text Matt for me Matt was busy More

Dave Silver is a professional, he has a positive attitude. He was spot on with his recommendation for tires. He was prompt and courteous. It wears a pleasure to do business with him. attitude. He was spot on with his recommendation for tires. He was prompt and courteous. It wears a pleasure to do business with him. More