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Mercedes-Benz of Bedford

Bedford, OH

3.7
162 Reviews

18122 Rockside Rd

Bedford, OH

44146

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Showing 162 reviews

December 28, 2021

Very honest. Very helpful minimum waiting time with very professional customer service. Clean waiting room More

by REIDBILL7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Baynes
Dec 29, 2021 -

Mercedes-Benz of Bedford responded

Mercedes-Benz of Bedford is glad to hear you had an amazing experience and glad to have you as a loyal customer!

December 18, 2021

Top notch dealer.salesman Simon very helpful and professional. Would definitely recommend this dealer to others.financing was also done very professional which made the buying experience painless. T More

by guthriejeffrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon kucharewicz,Chuck King
Dec 19, 2021 -

Mercedes-Benz of Bedford responded

Thank you for your positive feedback! At Mercedes-Benz of Bedford, we love to learn that every aspect of the car-buying experience went smoothly because our Sales Team always aims to provide professional and quality support to assist. Please don't hesitate to reach out to Mercedes-Benz of Bedford for any future Mercedes-Benz needs.

December 08, 2021

Very positive experience with the service department at Mercedes of Bedford. Prompt and very professional. More

by Terriwoodffevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb Salem
Dec 08, 2021 -

Mercedes-Benz of Bedford responded

Terri, thank you for sharing your wonderful review of us here at Mercedes-Benz of Bedford. We are so pleased to read that our Service Team took fantastic care of you. We value your business.

December 03, 2021

This dealership is well run, organized, and easy to work with. My maintenance and repairs have always been properly performed in a timely manner. My vehicle is always spotless when it is returned to me. Ev More

by Deb Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Silver
Dec 04, 2021 -

Mercedes-Benz of Bedford responded

Deb, thank you so much for your feedback! Our Service Team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 03, 2021

Everyone went out of their way to get me the right car Simon was extremely helpful. More

by Llb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon, was my sales person and amazing, chuck in finance was extremely helpful
Dec 04, 2021 -

Mercedes-Benz of Bedford responded

We appreciate your patronage. Thank you for sharing your five-star experience with us!

November 19, 2021

He is a really good nice guy I did tell my friends go there looking for him again More

by Meiwang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad marshall, Kristina Ohman
Nov 19, 2021 -

Mercedes-Benz of Bedford responded

Meiwang, thank you for sharing your wonderful review of us here at Mercedes-Benz of Bedford. We are so pleased to read that you had a pleasant experience here. We value your business.

November 17, 2021

I walked into the service department not knowing anyone and never being there before. Dave in the service department treated me like I was their best customer. I didn’t have an appointment but he fit me i More

by race.inc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Silver
Nov 18, 2021 -

Mercedes-Benz of Bedford responded

We are pleased to learn that our team took great care of you. We do hope we can be of assistance in the future. Take care!

November 15, 2021

The service is good and I will continue to do business with you guys at Mercedes Benz Bedford More

by garbercecil
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Pilla, Chriss Burdis, Chini Graves
Nov 16, 2021 -

Mercedes-Benz of Bedford responded

Thank you so much for the positive rating and review! We had a terrific time working with you and look forward to seeing you again! Have a great day and stay safe!

November 03, 2021

Simon and Kareem were great! They worked with me until I was comfortable with the payment and car! I didn't feel pressured or slightly they let me take my time deciding. More

by Jessica.Austin3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon, Keeream
Nov 04, 2021 -

Mercedes-Benz of Bedford responded

Hi, Jessica! Mercedes-Benz of Bedford appreciates the 5-stars and feedback. The team is glad your experience was a great one. We hope to see you back on future visits! Safe travels on the road ahead.

November 03, 2021

I enjoy working with Mercedes Benz of Bedford starting with management and the sales team and finance and service departments — each pleasant, professional and looking to build relationships and referrals More

by Dan C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Laughton - Max Kovacs Kareem Samad and Chris Tombow
Nov 03, 2021 -

Dan C. responded

Mercedes Benz of Bedford made getting a new car easy and pleasant for this repeat Mercedes customer Dan Chessin Aurora Ohio

Nov 04, 2021 -

Mercedes-Benz of Bedford responded

Thank you for the review! We are so glad we could provide you with another great visit!

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