
Mercedes-Benz of Bedford
Bedford, OH
Filter Reviews by Keyword
By Type
Showing 163 reviews
After paying over $1800 for front end springs and alignment on our Smart car ... with out you telling us there was a problem aligning the steering wheel to center... The steering wheel is lopsided o alignment on our Smart car ... with out you telling us there was a problem aligning the steering wheel to center... The steering wheel is lopsided over 20 degrees! My wife called and was told they were aware and could not fix it then! We have appointment next week and hope for Resolution ASAP and no extra cost and a comped loaner car.... More
Top notch dealer.salesman Simon very helpful and professional. Would definitely recommend this dealer to others.financing was also done very professional which made the buying experience painless. T professional. Would definitely recommend this dealer to others.financing was also done very professional which made the buying experience painless. Thanks again More
This dealership is well run, organized, and easy to work with. My maintenance and repairs have always been properly performed in a timely manner. My vehicle is always spotless when it is returned to me. Ev with. My maintenance and repairs have always been properly performed in a timely manner. My vehicle is always spotless when it is returned to me. Everyone there that I have interacted with has been pleasant and courteous. More
I walked into the service department not knowing anyone and never being there before. Dave in the service department treated me like I was their best customer. I didn’t have an appointment but he fit me i and never being there before. Dave in the service department treated me like I was their best customer. I didn’t have an appointment but he fit me in on a Monday when they were clearly very busy. I’ve dealt with automotive dealerships for almost 30 years on a daily basis and have never had a better experience. Thanks Dave and thanks Mercedes of Bedford. There’s not another dealership I’ll consider for my e63s in the future More
Simon and Kareem were great! They worked with me until I was comfortable with the payment and car! I didn't feel pressured or slightly they let me take my time deciding. was comfortable with the payment and car! I didn't feel pressured or slightly they let me take my time deciding. More