Mercedes-Benz of Bedford

Purchased a 2019 GLC. Barry T was very professional and nice. Didn’t give five stars because we were told the car has parking sensors when test driving but actually it does not. Sadly we found it by oursel nice. Didn’t give five stars because we were told the car has parking sensors when test driving but actually it does not. Sadly we found it by ourselves after signing the purchase. The car is not returnable here at this dealer. More

Service was professional, and courteous...staff were knowledgeable and savvy about their facts...a pleasure to work with knowledgeable and savvy about their facts...a pleasure to work with More

Barb was very polite and fast with the service time. And they actually charged half of the quoted labor since the repair was simple. Not expecting that and I was impressed. they actually charged half of the quoted labor since the repair was simple. Not expecting that and I was impressed. More

Wonderful service dept and courteous employees . Everyone is helpful and experienced. Thank you fir making my appointment pleasant. is helpful and experienced. Thank you fir making my appointment pleasant. More

Friendly staff and great service. Attention to detail and going the extra mile. Thank you, Dave! going the extra mile. Thank you, Dave! More

My continued experience with Bedford Mercedes has been joyful and exact. I appreciate the customer service and attention to detail. Hi-5 to the entire staff ! joyful and exact. I appreciate the customer service and attention to detail. Hi-5 to the entire staff ! More

They are nice and professional each time I have been there. They answer all of my questions. there. They answer all of my questions. More

Was very nice experience buying this car. Didn’t go back and forth with the price or on trade in price. Most salesman say they need to talk to manager about price then come back with a number. I told them w and forth with the price or on trade in price. Most salesman say they need to talk to manager about price then come back with a number. I told them what I wanted and that was what I got. No games!!! More

This past snowy weds in January, I brought my wife’s 2018 Mercedes GLE 350 4 matic for “ no obd ll “ communication error via the echeck facility in valley view, i proceeded to head to Mercedes of Bedford… p Mercedes GLE 350 4 matic for “ no obd ll “ communication error via the echeck facility in valley view, i proceeded to head to Mercedes of Bedford… pulled into service I was greeted politely & professionally by David Silver , I did not have a appointment Dave assured me that they could look at it on thurs & advise me , as I grabbed my iPad the gentleman in the drive thru was vacuuming my car out..THANK YOU I called my brother for a ride, & thurs Dave Silver called me to give me the update.. explained about aftermarket park assist I had installed was “ wired incorrect “ i held my breadth …..& Dave explained “ our tech disconnected the wire & the vehicles is now communicating as it should…( best part ) …Dave said he had the car taken back to e check & it passed & then the technician reconnected the “ wire “ Dave Silver & his service demeanor turned my issue. around .& became a problem solver, I wanted to express my THANK You as Dave & Team Penske MB went above & beyond, chas berea auto mall More

There was an issue an my service Representative. took it upon himself to get it corrected. This shows that he cared about the money in which I seen. Mr.Aaron , made sure it was corrected. That I will alway upon himself to get it corrected. This shows that he cared about the money in which I seen. Mr.Aaron , made sure it was corrected. That I will always remember. More