Mercedes-Benz of Bedford

Jeff Miller is extraoridinary professional service representative for Mercedes Benz and the Penski Group. I just don't know what more he could do to improve. Courteous, He is knowlegeable, friendly an representative for Mercedes Benz and the Penski Group. I just don't know what more he could do to improve. Courteous, He is knowlegeable, friendly and efficient and tireless in his efforts to please his customers. WOW! What a wonderful face he puts on the Dealership and Mercedes. More

FIRST CPO MERCEDES, EXCITED AND ENJOYING ALREADY THE WHOLE EXPERIENCE FROM MY SALES PERSON (SUSAN) TO MY SERVICE PERSON (JEFF) TO MY PROBLEM SOLVER CPO MGR JIM, EXCELLENT, EXCELLENT, EXCELLENT, DAVID AR WHOLE EXPERIENCE FROM MY SALES PERSON (SUSAN) TO MY SERVICE PERSON (JEFF) TO MY PROBLEM SOLVER CPO MGR JIM, EXCELLENT, EXCELLENT, EXCELLENT, DAVID ARMSTRONG More

MY CAR HAS BEEN SERVICED BY YOUR DEALERSHIP SINCE THE BEGINING AND KNOWING I COULD STILL WORK WITH JEFF I CONTINUE TO GO BACK. THIS TIME I REQUIRED A GREAT DEAL OF 5YR / 50,000 MILE SERVICE AND JEFF SAW BEGINING AND KNOWING I COULD STILL WORK WITH JEFF I CONTINUE TO GO BACK. THIS TIME I REQUIRED A GREAT DEAL OF 5YR / 50,000 MILE SERVICE AND JEFF SAW TO IT THAT THE CAR RECEIVED ALL THE MAINTENANCE REQUIRED TO KEEP US GOING AS WELL AS SAFE. More

Very please with quality of customer service. Very friendly and helpful. Made the process very easy and quick. They did great work and done timely. Found some minir problems and called and gave me no friendly and helpful. Made the process very easy and quick. They did great work and done timely. Found some minir problems and called and gave me no pressure to fix. More

I contacted Jeff to see when my next service was due and was able to get an appointment the next day. I also needed to ensure that I had my car ready by 3:00 PM on that day - and it was ready well in advan was able to get an appointment the next day. I also needed to ensure that I had my car ready by 3:00 PM on that day - and it was ready well in advance. More

We just moved to his from the east coast and we've been very pleased with service and attention that Jeff Miller and the Mercedes service dept has given us. very pleased with service and attention that Jeff Miller and the Mercedes service dept has given us. More

My car was do for service and i am extremely busy. I talked to Lionel my salesman who is the best, he had the sevice dept call me to arrange picking up my car. John called me back, they came and picked talked to Lionel my salesman who is the best, he had the sevice dept call me to arrange picking up my car. John called me back, they came and picked up my car, dropped off a loaner and I had my car back the next day. Evryone was great to work with . I love this dealership. More

Above and beyond job description. Both very professional. Great service, price, experience!!! Loved at-home delivery! Will definitely buy from Bedford Mercedes Benz again in the future. Great service, price, experience!!! Loved at-home delivery! Will definitely buy from Bedford Mercedes Benz again in the future. More

John did a good job reviewing our vehicle identifying the items wrong with the car. John did it in a timely manner. John did the inspection in a cost effective manner. items wrong with the car. John did it in a timely manner. John did the inspection in a cost effective manner. More

Great customer service. Accommodated my schedule and serviced the car on a short notice before the Thanksgiving holiday. The service was done exactly when Al told me. serviced the car on a short notice before the Thanksgiving holiday. The service was done exactly when Al told me. More