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Mercedes-Benz of Bedford

Bedford, OH

3.6
158 Reviews

18122 Rockside Rd

Bedford, OH

44146

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Showing 158 reviews

September 23, 2019

Emergency Service Pronto! This is the second time that while on road trip into Cleveland I had an issue with my CLK 550. Both times, Bedford came to my rescue even though each More

by jeanb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Silver
Sep 23, 2019 -

Mercedes-Benz of Bedford responded

Thank you for taking the time to leave us a review, Jean! We are so glad to see that your car's safety was ensured and that you felt at ease driving away. If we can be of further service, please stop in at any time.

September 20, 2019

Gel 350 My overall experience with my salesman avery vwas outstanding he was very knowageable and thought me a lot about the vehicle pitched, I feel I receive More

by FRED20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AVERY Weider
Sep 20, 2019 -

Mercedes-Benz of Bedford responded

Thank you for the five stars, Fred! We are so happy to see that Avery's knowledge and expertise made you feel at home and found you the perfect vehicle. You're welcome back at any time.

September 19, 2019

New Car Experience Kareem our sales along with Mr. Romeo and Charles in financing did a wonderful job! I would highly recommend this dealership to anyone. Our Merc More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem-sales/Mr. Romeo-Mgr/Charles-Finance
Sep 19, 2019 -

Mercedes-Benz of Bedford responded

Thank you for the great review, Peter! We are pleased to see that Kareem, Mr. Romeo, and Charles earned your recommendation with their outstanding service. It was our pleasure to work with you and we look forward to your next visit.

September 19, 2019

GREAT PLACE VERY CLEAN FACILITY AND FRIENDLY STAFF, GREAT SERVICE. REPS WERE VERY FRIENDLY AND HELPFUL, DAVE DID ALL HE COULD TO HELP ME WITH MY VISIT More

by rughead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Klausner, Aaron Neal, Mike Widemire, Tim Warren
Sep 19, 2019 -

Mercedes-Benz of Bedford responded

Thank you for the five stars! We are so glad to see that you enjoyed our facility and that Dave went the extra mile in service to you. If we can do anything else for you, please come back at any time.

September 14, 2019

Great Experience Wonderful experience, would recommend this dealership to everyone. Chad was very knowledgeable and a pleasure to work with in buying this car. This wa More

by Coco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Sep 15, 2019 -

Mercedes-Benz of Bedford responded

Thank you, Coco. Congratulations on your new car. Chad will appreciate your feedback. We hope to see you again soon.

September 08, 2019

Amazing From start to finish very easy process and everyone was awesome to work with! They had my car ready and in the show room making it feel like a very sp More

by LauraV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Jackson
Sep 09, 2019 -

Mercedes-Benz of Bedford responded

Congratulations on your vehicle, Laura! We are delighted to learn of your pleasant experience and we hope to work with you again .Thanks for your feedback!

September 04, 2019

Challenging task Dealership gave multiple suggestions to a problem that other shops would not address. Gave several status updates of the repair and recommend a place More

by Dale B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin wagner
Sep 05, 2019 -

Mercedes-Benz of Bedford responded

Dale, we are glad that we could resolve your issues. The opportunity is greatly appreciated. We hope to see you again soon.

August 30, 2019

Great service Came in for an oil change and had a great experience with Dave Silver. No pressure and a fair price. Would highly recommend this dealership. More

by C300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Silver
Aug 30, 2019 -

Mercedes-Benz of Bedford responded

Hi there, thanks for the great review! We are pleased to know Dave has given you excellent service. We hope to see you again!

August 30, 2019

Our service was prompt, professional and spot on! Mercedes of Bedford really treated us kindly and diagnosed the problem with our car and provided top notch service. Josh and Dave especially deserve h More

by Jeff S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Miller, Dave
Aug 31, 2019 -

Mercedes-Benz of Bedford responded

Thank you for the great review, Jeff. We will be sure to thank Josh and Dave for taking great care of your auto needs. Let us know if there is anything else we can help you with. We look forward to your next visit.

August 29, 2019

Excellent Customer Service, Efficient, Professional and Fair Our experience with Mercedes Benz of Bedford exceeded our expectations! From my first phone call to Bob Laughton thru to our salesman Hugh Crouch th More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Laughton , Jaffet Garcia, Hugh Crouch
Aug 30, 2019 -

Mercedes-Benz of Bedford responded

Thank you for the positive feedback! We are happy to know that your experience with us went well and exceeded your expectations! It is great also great to know that from start to finish Bob and Hugh were helpful during your sales experience. We truly value your business and we hope that you will continue to choose us as your dealership!

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