Mercedes-Benz of Bedford
Bedford, OH
Filter Reviews by Keyword
By Type
Showing 162 reviews
Super fast and professional service. Dave went above to make sure my service was taken care of and I had a loaner. Would recommend Bedford. make sure my service was taken care of and I had a loaner. Would recommend Bedford. More
Great experience I have purchased and had all of our Mercedes Benz cars serviced at Penske. Always good service and reasonable price work. Very professional and courte I have purchased and had all of our Mercedes Benz cars serviced at Penske. Always good service and reasonable price work. Very professional and courteous staff . More
Everyone was helping and courteous and very prompt. They did formed me of all the additional work needed. Along with the pricing. Very pleasant experience did formed me of all the additional work needed. Along with the pricing. Very pleasant experience More
First rate service from beginning to end.Salesperson: First rate service from beginning to end. Salesperson: Earl Clark, 10 star ⭐️ rating. I’ve purchased several vehicles over the years with Earl, alwa First rate service from beginning to end. Salesperson: Earl Clark, 10 star ⭐️ rating. I’ve purchased several vehicles over the years with Earl, always excellent service. General Manager: Bob Laughton Very hands on to ensure I was happy with my purchase. And yes I love my E450 all day everyday! Services: Top Rated Service with a smile. Courteous, kind and asked if there was anything else I needed or if they could assist me with. Dealership: Outstanding Clean, organized, comfortable. I love the fresh apple and water that’s available each visit. Recommendations: Shop at Mercedes-Benz of Bedford For the best service. Don’t forget to ask for Earl Clark, he will take good care of you. More
I am 71 years old bought dozens of cars,This was the best experience of my car buying life.All people were professional and pleasant.Highly recommend.Texted salesmen 9:00 pm on a Sunday and received an answe experience of my car buying life.All people were professional and pleasant.Highly recommend.Texted salesmen 9:00 pm on a Sunday and received an answer in 5 minutes.WOW More
We can’t say enough about Kevin he is the best very patient and understanding. We appreciate him I also want to acknowledge Bar Salem she is awesome patient and understanding. We appreciate him I also want to acknowledge Bar Salem she is awesome More
Service department was rude , did not change oil or do service as requested. I will not return for service or purchase. I guess my business is no longer wanted since they don’t sell the cars anymore. They service as requested. I will not return for service or purchase. I guess my business is no longer wanted since they don’t sell the cars anymore. They should not claim to be a Smart service center. More
Barb Salem provided the best service I’ve ever experienced. Service was excellent. I would recommend this dealership to all my friends and associates. Cindy helped me a lot and offered me refreshments. I will Service was excellent. I would recommend this dealership to all my friends and associates. Cindy helped me a lot and offered me refreshments. I will always patronized this dealership. More
Simon listened to what I wanted and understood what I was seeking in a car. He provided straightforward answers to my questions and prompt follow up to those he could not readily respond to. Simon has except seeking in a car. He provided straightforward answers to my questions and prompt follow up to those he could not readily respond to. Simon has exceptional customer focus. More
Fast & taken care of what I concerned The staff at services counter were nice and helpful. They started working on my car ahead of my appointment schedule, and they finished fast. My car w The staff at services counter were nice and helpful. They started working on my car ahead of my appointment schedule, and they finished fast. My car was also washed even without any word to remind them. Awesome! More