Mercedes-Benz of Beaverton - Service Center

Shak is great. Prices are outrageous but if you drive a Benz you don’t care. Prices are outrageous but if you drive a Benz you don’t care. More

Service was great and service tech was very nice and helpful. Reduced to 3 stars because I had to wait over 20 minutes for them to bring my car out to me when I came to pick it up and the employee that helpful. Reduced to 3 stars because I had to wait over 20 minutes for them to bring my car out to me when I came to pick it up and the employee that brought it out was inside the parts waiting area talking to some folks. He could have ran back and brought out my car and then continued talking to them. More

Excellent customer service. My service advisor was very friendly. The device itself was quicker than I expected. My service advisor was very friendly. The device itself was quicker than I expected. More

Perfection, great. Personable. Timely fast quick speedy cleaned my car. Happy with how it all went Personable. Timely fast quick speedy cleaned my car. Happy with how it all went More

Andy was great and extremely helpful! ! I’ll be coming back to the Beaverton location for future services! ! I’ll be coming back to the Beaverton location for future services! More

Customers service is very good all expectations are there , will definitely tell friends and family about this dealer ship, been with this dealership for 8 years now and very happy with the services , will definitely tell friends and family about this dealer ship, been with this dealership for 8 years now and very happy with the services More

Everything was great except they were very busy and slow to give updates. Then my service person had a person emergency and took off. Which is understandable but no one took over for him for a couple days. to give updates. Then my service person had a person emergency and took off. Which is understandable but no one took over for him for a couple days. I was told approximately 5 days took almost 2 weeks. More

Service itself was great. But the online booking is not that smooth. I’ll contact the advisor directly next time. Thx. But the online booking is not that smooth. I’ll contact the advisor directly next time. Thx. More

Very helpful getting what I needed and a friendly, customer service oriented staff in the service department. customer service oriented staff in the service department. More

Service advisor was great (Ryan Collins). Unfortunately the left rear break caliper was not adequately tightened, rattling when going over bumps and the car needed to be returned to fix this Unfortunately the left rear break caliper was not adequately tightened, rattling when going over bumps and the car needed to be returned to fix this problems. The loose caliper is a potential safety issue. More