Mercedes-Benz of Beaverton - Service Center

clean and professional. wait area was nice with very good coffee service. Service manager Shaq was very good. coffee service. Service manager Shaq was very good. More

The dealership was very accommodating to my needs of prioritizing the repairs I needed and providing a timeframe of when things should be executed. They were also good at providing alternative transport prioritizing the repairs I needed and providing a timeframe of when things should be executed. They were also good at providing alternative transportation to make sure my schedule was uninterrupted. I love the personable touch added by Chris to ensure trust that I was in the best capable hands More

Been going here for a long time. Good staff and store. Helpful when needed. Will return. Helpful when needed. Will return. More

The technical advisor was nice and provided me with advice on future service. The job was done on time and I didn’t spend much time waiting. advice on future service. The job was done on time and I didn’t spend much time waiting. More

The service rep Vadim was very knowledgeable, professional and friendly. Enjoyed the Mercedes Benz Chocolate! professional and friendly. Enjoyed the Mercedes Benz Chocolate! More

I had a check engine light issue. It was determined I needed a software upgrade, and that was performed in a timely fashion. needed a software upgrade, and that was performed in a timely fashion. More

Max carillo made the process smooth and quick!! Great customer service and very through in explaining the process. customer service and very through in explaining the process. More

No call back service manager in more than week.Questioning needed work!$100 to change air cleaner Really! week.Questioning needed work!$100 to change air cleaner Really! More

Their lack of knowledge on their own processes cost me 270 miles of driving and 6 man hours for nothing. For their used car warranty I was told I hd to come to their dealership even though I live 4 miles 270 miles of driving and 6 man hours for nothing. For their used car warranty I was told I hd to come to their dealership even though I live 4 miles from a dealership. After My wife and I drove 2 cars and dropped it off and were on our way home, they called and told me to take it to a local dealership. The manager said he was sorry it happened. That doesn’t replace 2 of us taking the afternoon off work or gas spent for nothing. I won’t go back. More

Provided loaner which was definitely necesssry as they had the vehicle for a week.. loaner was nice had the vehicle for a week.. loaner was nice More