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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,849 Reviews
Call Service Center (503) 296-1700

1,849 Reviews of Mercedes-Benz of Beaverton - Service Center

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January 17, 2023

Great Service…. .very helpful with my warranty issue related to my wireless mobile phone charging station! More

by MCGUIRE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not seeing the person
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Jan 18, 2023 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 15, 2023

Car looked great and all service people I worked with were super polite and efficient. However, I was told I’d get a call back after my previous service appointment regarding starguard, which we purchase More

by lynnekraus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Rose
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Jan 16, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 15, 2023

Pleasant, knowledgeable, and good people in the finance department. Sales was good as well in that Mr Murphy was responsive to my emails. More

by JAMES.R2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thien Do, Patrick Murphy
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Jan 16, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We truly appreciate your business and the kind words for our finance and sales departments. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 14, 2023

Tough to deal with an get a hold of, had to follow up many times. Didn’t wash the car like they told me they would. I expect so much more when I purchase a Mercedes. More

by SEAN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thien Do
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Jan 18, 2023 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, Sean, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 14, 2023

Every time I deal with this dealership I have a great experience. Their service dept is the best. Shak took really good car of me - good working with Craig and the entire team in the pick up group... More

by BILLGIBSONDOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaq 5 stars, Vadim Balashov
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Jan 15, 2023 -

Mercedes-Benz of Beaverton responded

Thanks for sharing about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 12, 2023

Every time I deal with this dealership I have a great experience. Their service dept is the best. More

by Evan Wicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2023 -

Mercedes-Benz of Beaverton responded

Thank you, Evan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 11, 2023

Service manager Chris was awesome, straight up honest and appreciated his transparency, smooth all around More

by BOBBYNANDA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
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Jan 12, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 11, 2023

Service people are pretty kind and they message me when they find battery problem. They tried their best to be in time. Nice work! Keep going! More

by GU5115
Recommend Dealer
Yes
Employees Worked With
Bryan Coughlin
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Jan 12, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 11, 2023

Great experience,excellent customer service,definitely would recommend this dealership and it’s service department More

by Fabylozano86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 11, 2023

Nice service and great communication for the case. And very clear explanation for the cost More

by KOZAKAI-T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2023 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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