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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews
Call Service Center (503) 296-1700

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

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October 08, 2021

Great customer service with excellent communication with their customers, and following through with what they say that they are going to do. More

by JSSCHOLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 06, 2021

Very helpful, Good work done on a timely basis.. Had to have my car towed in and ride share arranged for pick up up everything went very smoothly. More

by MEACH8
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 06, 2021

Very nice people. But my oil change service ran 45 minutes over the 90 minute service time. More

by JUDYHAMILTON53
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for the review, Judy. We appreciate your business and your patience. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 05, 2021

It did take several trips to find where the leak was coming from which was time consuming on my part. More

by TIASMITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
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October 05, 2021

Shaq was awesome. Upfront and communicated well. Easy in/out. Would recommend in the future More

by kade
Recommend Dealer
Yes
Employees Worked With
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaq
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Oct 06, 2021 -

Mercedes-Benz of Beaverton responded

Kate, Thanks for sharing your thoughts about your experience working with Shaq here at Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 05, 2021

Friendly and responsive to my needs. The team made me feel like my business was valued More

by OLMSTEAD.SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2021 -

Mercedes-Benz of Beaverton responded

Scott, Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad Oscar was able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 05, 2021

Shak was very professional and kept me apprised throughout. The customer lobby was also full of snacks and drinks! More

by Koko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak
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Oct 06, 2021 -

Mercedes-Benz of Beaverton responded

Koko, We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 04, 2021

Great service and Chris is always the best at helping with our service needs and keeping the mood light. More

by steve.soper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Mercedes-Benz of Beaverton responded

Steve, Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 04, 2021

Appointment was easy to book. Upon arrival, Chris, my service technician was very helpful and recommended the right service needed. Car was ready as promised. More

by MARANGALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Mercedes-Benz of Beaverton responded

Maran, Thank you for the kind words for our service department! Christopher and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 04, 2021

Excellent service always. Never disappointed. Everything explained and covered. Rep was friendly and a wealth of information. More

by YSELABERGQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear Vadim and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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