Back

Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

Sort by
October 20, 2021

Very well run. Service is great. Thien went above and beyond to help me with a situation that wasn’t his problem to begin with. More

by ROZGOLFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Carillo
Oct 21, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Thien here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 20, 2021

Courteous service, enjoyed watching mechanic work through sitting room window, nice coffee machine and chips complimentary while I waited. More

by emmevirg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 18, 2021

This was a terrible service experience. First, there was no definitive answer as to what was wrong with my vehicle. It doesn’t appear anything was wrong. Additionally, they tried to tell me they notified me More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Browarski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Mercedes-Benz of Beaverton responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 18, 2021

I have two Mercedes and they always do the repairs correctly the first time I don’t have any problems with the maintenance work at all More

by SEMPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Mercedes-Benz of Beaverton responded

We are very happy to hear our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 18, 2021

Great service from start to finish from drop off with Chris thru loaner and return- appreciate that everything was done promptly! More

by egl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 18, 2021

Great service. The team was really helpful from the beginning till the end. Easy to choose if you accept an offer and really fast service. More

by Lou Junior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 17, 2021

I have used this dealership for years. I own a 240 C Model. I bought it there. The service department is professional and dependable. More

by BECKYLH165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Megy
Oct 18, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team, Becky. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 17, 2021

Exceptionally kind and accommodating and informative in every department service with Max was a delight More

by robinfrabbiele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Oct 18, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 15, 2021

They did what they said they would do, in. timely manner. Just what you want from. a service department More

by ssbne9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHAQ should be at the top of the list....
Oct 16, 2021 -

Mercedes-Benz of Beaverton responded

We appreciate your business here at Mercedes-Benz of Beaverton. Thank you for taking the time to leave us a great rating. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 15, 2021

Service specialist are very professional and helpful. It is always nice to be talk to them More

by bhargava_sandeep8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

...
76
...