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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

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October 22, 2021

Everyone at the dealership works cooperatively to serve my needs. I always feel very confident coming here. More

by MORINERICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 22, 2021

Chris is great. Very responsive. They were quick with all the things that needed to be done and having a loaner car made it very convenient. More

by leffler6453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2021 -

Mercedes-Benz of Beaverton responded

We are very happy Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 21, 2021

Was greeted right away and everyone was very friendly. All work was done in a timely fashion and I was contacted quickly. More

by DCROSS5525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 21, 2021

Max Carillo is our service person. He goes above and beyond. Understands the full scope of respect and customer service. Jumps thru hoops to accommodate customer needs. More

by LAURIPSZERACKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Carrillo, Kellie Hanlon
Oct 21, 2021 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 21, 2021

Amazing customer service. All the reasons why you buy a luxury vehicle. From the purchase to the service desk are all reasons I’ll remain with this dealership. More

by FRANZFAMILY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Oct 21, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 21, 2021

Excellent service and communication. I needed my car serviced before driving to Bend for work and they hit the time they committed to, in fact were done quickest. Other service centers kept me waiting t More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak Dodangoda
Oct 21, 2021 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Greg, for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 21, 2021

Great automotive service and customer service. Service was timely and efficient as it usually is. More

by DRMAYAKLEIN
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 20, 2021

Very friendly and thoughtful! But the services took too long. It will be a long day to wait; please plan on it! More

by YANZHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 20, 2021

Lovely dealership with great service team, service was completed as expected with no delays, car wash could have been a bit better though especially since it was a nice sunny day. Missed while side of win More

by kimalantz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to submit a review. We are so glad we could assist you with your service with no delays. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to contact me at your convenience. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 20, 2021

Prompt in getting my car serviced. Appreciated the extra discount. Thanks for a clean car. More

by BELLFAM2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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