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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

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October 29, 2021

Dealership has some very nice people and know a lot about the vehicles as well as the finances involving purchasing one. The loaner vehicle I received was so dirty. They didn’t spend anytime cleaning it. I h More

by ISMAIL.KLJUCANIN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak
October 29, 2021

The dealer is very niceWaiting room is comfortableAnd The dealer is very nice Waiting room is comfortable And charge fee is way better than jablub More

by Shuaiminhui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shake dodangoda
Oct 29, 2021 -

Shuaiminhui responded

Verified

Oct 29, 2021 -

Mercedes-Benz of Beaverton responded

Thank you So much! If you need anything in the future, please contact me at 5032961784, Dale Acelar General Sales Manager Mercedes-Benz of Beaverton

October 28, 2021

Extremely good service. I left my Chanel bags, Chanel Outfits, high end jewelry bag and more but they called and returned all. A team of very professional employee with integrity ! More

by REMANDAXFX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember because not the usual one I always go see.
Oct 28, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 28, 2021

Always get treated with respect and staff very helpful and efficient. vehicle was ready when they said it would be. More

by GAMADORA51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 27, 2021

Chris and his staff always go out of their way to ensure that your service experience is memorable. More

by JMITCHELL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max, Don Hampton
Oct 27, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chris to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 27, 2021

Easy drop off and pickup of vehicle. Was given a loaner and that made my life much easier. Love picking up a clean car after service too! More

by GODUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shak
Oct 28, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 27, 2021

Horrible customer service, waited for an hour in lobby and no one greeted me. Way too over priced. More

by Mashal.adham
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Max
Nov 13, 2021 -

Mercedes-Benz of Beaverton responded

Mashal, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 27, 2021

Awesome service and my little Mercedes looked beautiful when I picked it up! Thank you for the loaner car...Pretty fancy ride!! More

by Ericamrsamerica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Mercedes-Benz of Beaverton responded

Erica, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 26, 2021

Service has been on time, within times promised and I’ve never experienced any come-backs to have anything re-done. More

by HWSBROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t recall name of my service advisor. Great service thiugh
Oct 26, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 26, 2021

I had the best experience at Mercedes-Benz of Beaverton. Vadim, in the service department, did an excellent job! More

by Robert1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Mercedes-Benz of Beaverton responded

Robert, Thank you! Vadim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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