Mercedes-Benz of Beaverton - Service Center
Portland, OR
1,848 Reviews of Mercedes-Benz of Beaverton - Service Center
Went in for oil change and was pleased with my experience. Will be back when I need the vehicle serviced experience. Will be back when I need the vehicle serviced More
I have had my tires replaced on 2 occasions and both times they left the wheels and tires covered in sticky gunk used to slip tire on rim. I had to return to dealer and they still didn't clean theq tire times they left the wheels and tires covered in sticky gunk used to slip tire on rim. I had to return to dealer and they still didn't clean theq tires and rims well enough. More
I had a flat tire and Vadim was very helpful and kind, he tried to provide the best solution and have the car repaired on time. tried to provide the best solution and have the car repaired on time. More
I was hoping they give me advise. Car runs still rough. Brought for spark plug and brake pad replacement. Had to bring the car back again since brake warning light was still flickering. Car doesnot smoothl Brought for spark plug and brake pad replacement. Had to bring the car back again since brake warning light was still flickering. Car doesnot smoothly change gear at higher speed and runs rough.. for the money we pay for service holing proactively gives advise. They vacuum the car but didnot vacuum underneath of Mat. Minor issue but looks like not a detail work just at the surface. More
Ryan is fantastic. I could not be happier with the service and respect from him. I will refer people to your establishment. service and respect from him. I will refer people to your establishment. More
I found this dealership to be welcoming, comfortable and well designed. My service advisor Shak is excellent. He reviewed what I needed and what he recommended and when. I appreciate that level of customer well designed. My service advisor Shak is excellent. He reviewed what I needed and what he recommended and when. I appreciate that level of customer service greatly! Where I originally leased my vehicle in Nevada before moving to PNW has a coffee/donut bar. I always enjoyed having that option, made the wait for service even more pleasant…for your suggestion box. More
appointment was easy to schedule. service was completed quickly and efficiently. only issue was car was not cleaned due to some issue with maintenance truck in the way? quickly and efficiently. only issue was car was not cleaned due to some issue with maintenance truck in the way? More
I've been using Beaverton Mercedes for all my purchases and service needs. Always great service and fair prices. Excellent! and service needs. Always great service and fair prices. Excellent! More
Mercedes USA sent me a navigation system upgrade for a fee. I took my car to Mercedes of Beaverton and they did the update but I could not find the block where I live in the map. When I took the car back fee. I took my car to Mercedes of Beaverton and they did the update but I could not find the block where I live in the map. When I took the car back to Mercedes if Beaverton dealership they were not able to fix the issue but would not refund the charge. So I got scammed with a fraudulent navigation upgrade. So I would not use that dealership neither buy a Benz anymore. Expensive ride for nothing. In general Mercedes services are worthless. I have filed a complain with Merced Benz of USA but they did not care neither addressed my concerns. Matter in fact, one of the customer service people who answered my call was rude. So overall experience is bad. More