Mercedes-Benz of Beaverton - Service Center

Great experience. But I wish they at least cleaned my car when I had my tire replaced. when I had my tire replaced. More

Your Express Service needs better communication. Your service agents and advertising state 1 hour or less, being the 7am scheduled appointment didn’t think 2.5 hours later I’d finally be able to leave. service agents and advertising state 1 hour or less, being the 7am scheduled appointment didn’t think 2.5 hours later I’d finally be able to leave. Being a loyal Beaverton MB client I may need to look at other MB service centers locally. Very disappointing More

Waiting time was too long. They told me that wait time is about 1.5 to 2 hours for the service. It took me 3.5 hrs in waiting room. I took action in looking for an answer then they went into processing my ch about 1.5 to 2 hours for the service. It took me 3.5 hrs in waiting room. I took action in looking for an answer then they went into processing my checkout paperwork. More

Terrible customer service, I go into each appointments hoping to have a better experience than the last and that has not been the case but sadly it is not. Definitely not the level of service you would ex hoping to have a better experience than the last and that has not been the case but sadly it is not. Definitely not the level of service you would expect from a luxury brand like Mercedes. More

Very pleasant to deal with and price for services was way less expensive than expected. less expensive than expected. More

Worked with me to spread out maintenance, scheduled most important, delayed some, found a discount. important, delayed some, found a discount. More

Good. The guy even reattached done molding on the side on the car. Service guy was good the car. Service guy was good More

It’s is tough to catch hold of any service reps to get a status of the vehicle in service. I understand that they may be short staffed but as a customer of a high end vehicle dealership it was a frustrating status of the vehicle in service. I understand that they may be short staffed but as a customer of a high end vehicle dealership it was a frustrating experience. I have owned an Audi before and had great experience with the Audi Beaverton service center. More

Thank you for being timely, responsive, and very much doing what needed to be done. Thanks doing what needed to be done. Thanks More

Service is excellent and convenient I willRecommend to Service is excellent and convenient I will Recommend to other people about this Dealership. I will be back if I need service on my car next time. Service is excellent and convenient I will Recommend to other people about this Dealership. I will be back if I need service on my car next time. More