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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

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December 25, 2021

They explained the needed services in an easily understandable manner. It would have been nice to have the cleaning service as well More

by SUBBA_SOMANCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Dec 26, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 25, 2021

The service staff was pleasant to deal with. They streamlined the check in and check out process. Service was completed as promised. More

by MARANGALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2021 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 24, 2021

The worst service what I have in my experience with Mercedes. After first visit I receive my G 63 with scratch in the fender a long time waiting for appointment for fix after that I am receive my car More

by Oleg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Browarski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. I would love to get to the bottom of this and turn things around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 24, 2021

Everything done on time and no issues. Check in and check out was promptly. Car clean. More

by JAY.WARLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review, Jay. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 23, 2021

As I mentioned via email The worst service ever. They said they were going to wash and clean my car didn’t happen He handed me a free card for a car wash. Unacceptable More

by DEMITRIAMS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Stromenger
Jan 09, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. Please call me to schedule your car wash. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 23, 2021

Very pleased with the service. I had to take my vehicle here for my warranty. I probably wouldn't have gone to Mercedes Beaverton if not for that since I have another Mercedes dealership closer to me. Ryan More

by KAT.DEE.CLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Dec 24, 2021 -

Mercedes-Benz of Beaverton responded

Kat, thank you for the kind words for Ryan in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 22, 2021

Service was great not happy with dealership and will never buy a car from you again. Was lied to about putting new tires on my car. Think it’s total BS. One very unhappy former customer More

by MIKE.BATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

Excellent customer service, friendly and courteous highly recommended. Effectiveness. Technicians are well train. Do great work More

by canyonautorepairandcollision
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that Christopher had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 21, 2021

I needed a new battery and the tech brought 1 to my home, installed it and all was right with the world More

by ROMARK1
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 19, 2021

It was a great visit and the workers were kind and attentive to me and my car. More

by gdv4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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