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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.4
1,849 Reviews

1,849 Reviews of Mercedes-Benz of Beaverton - Service Center

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December 31, 2021

Took excellent care of us when my battery died. Made sure the current under warranty battery was replaced at no cost to us. Very responsive and caring. More

by KINGGUFFEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
Jan 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 31, 2021

Chris was efficient, thorough, friendly, and attentive to any concerns I had. He could not get me a ride quickly so arrange a loaner for me. More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The girl that helped me with the loaner was super nice and helpful. She has excellent customer service skills., Christopher Browarski
Jan 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for Chris and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 30, 2021

My advisor is friendly, helpful, very professional and genuine. Everyone in this dealership is absolutely top notch. More

by LONGMARCH16434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Dec 31, 2021 -

Mercedes-Benz of Beaverton responded

We are very happy to hear Ryan provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 30, 2021

The service people were very professional, polite, transparent and helpful. I appreciate how I kept informed via text and the promptness of the service of my Mercedez. The car runs smooth and so far More

by SUSY.QUAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Dec 31, 2021 -

Mercedes-Benz of Beaverton responded

Susy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 30, 2021

Came in for scheduleA service on my 2021 gle350. Great service department, Willing to work with customer and scheduled the service on a days notice.. courteous and professional service. More

by ajain77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Dec 31, 2021 -

Mercedes-Benz of Beaverton responded

Thank you! Max and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 29, 2021

Great customer service, friendly staff and a clean customer lounge make for a very comfortable environment. More

by MIKEALIPDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Dec 29, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us, Mike. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 29, 2021

I got the service as I expected. I waited there while the service was conducted, and was informed promptly when my car was ready. More

by ZHUOYUBAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 29, 2021 -

Mercedes-Benz of Beaverton responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 29, 2021

Ryan Collins was on top of everything. He was Huge help, he got me set up with a loaner. That worked out great. Specially since i had to run arrands with my 2 year old. Thanks again. More

by djdreamirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan collins
Dec 29, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 29, 2021

The dealership was very nice to me and very accommodating when they had my car under inspection More

by dorian.humbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Dec 29, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, Dorian, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 28, 2021

Great peopleDefinitely use this dealership for my Great people Definitely use this dealership for my fixture maintenance services or purchases! Great job More

by THATDINOGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 29, 2021 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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