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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews
Call Service Center (503) 296-1700

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

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January 10, 2022

Told me up front that problem is under warranty. No disqualifications because I didn’t jump through a bunch of hoops or make all the holes in cheese line up. More

by PICKELL5141
Price
Recommend Dealer
Yes
Employees Worked With
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. Chy and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 09, 2022

Super friendly and my car was perfect after my service! Will for sure be back! More

by Thomasguitar79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsie Ellett
Report | Print
Jan 09, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 09, 2022

Thanks yiu for getting me in and getting my snow tires in before the stotm. More

by JONESY344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't rememver
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Jan 09, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 09, 2022

Always professional and provide the best service even throughout the Covid time and shortage of employees everywhere they are still providing and serving their customers exceptionally. Thank you! More

by LILYBONDAREV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
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Jan 09, 2022 -

Mercedes-Benz of Beaverton responded

Lily, We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 09, 2022

When I originally called to make an appointment I couldn’t get through to anyone so left a message for someone to call me back. After waiting several days I had to call back on my own. It seems th More

by WILK3009
Recommend Dealer
No
Employees Worked With
No idea who I worked with. It was a short visit when I pick up the car
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Jan 26, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 08, 2022

Ready for me when I arrived. Very quick and pleasant. Will definitely be back. Thanks More

by THE vogels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Report | Print
Jan 08, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 08, 2022

Max Carrillo was very nice and helpful. The service was fast as well, which I appreciated. More

by GERARDO.RODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carrillo
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Jan 08, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department, Gerardo! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 08, 2022

Recently went in for a service on my car and wheel alignment. Max helped me out and made the entire experience a great one. More

by Gusmaldonado91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carillo
Report | Print
Jan 09, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear Max was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 08, 2022

Great Customer service for an unexpected visit. Did a wonderful job in completing the work More

by alundis.brice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember who helped me but he did a great job
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Jan 09, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Brice, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 07, 2022

The staff at Mercedes-Benz of Beaverton is amazing! I had an issued with my vehicle, they got me in next day and took care of it at a fair price! More

by ETRUEBLOOD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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