Back

Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

Sort by
January 24, 2022

Picked up the broken car on the same day. Kept informed through the repair process. Issue resolved More

by AGABABOVAMELANIYA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 24, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that Ryan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 24, 2022

My appointment went as advised. Team was cordial and professional. Records of service don't match that of Portland Mercedes, however. This makes it difficult to know when we are due for service. More

by SOLSHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2022

Chris Walters and Shaq was very diligent in finding and replacing the main battery in my S550. More

by MORINERICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaq
Jan 24, 2022 -

Mercedes-Benz of Beaverton responded

Rick, Thank you so much for your kind words for Chris and Shaq, and for taking the time to leave us this wonderful service feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 24, 2022

My service extraordinaire was magically! He got my car in, my service done, and I was about my day in a little under an hour. I was able to set up my laptop and work in the nice clean waiting space. The p More

by RITAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Jan 24, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 24, 2022

Easy to set a time, they did everything quickly and competently, gave ME a review that is positive (I do take care of my cars) and noone has done that before. It was fab! More

by Jody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamu Kaehu-Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Coughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Flatten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Mercedes-Benz of Beaverton responded

Jody, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 24, 2022

Service was thorough and courteous as well as timely. Although I miss the donuts of years past. the waiting room and Coffee are excellent! More

by SHARTWELL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 21, 2022

Quick check-in and check-out. The staff was helpful answering questions while I waited. More

by ARNELCARLSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Collins, Kelsie Ellett
Jan 22, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 21, 2022

Always a good experience at Beaverton Mercedes when you need to have your car serviced. Max makes sure to keep you informed from the time you drop off you vehicle until it is ready to be picked up. More

by JMITCHELL23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 21, 2022

Mercedes Benz of Beaverton have always been very good at servicing the vehicle. Always recommend them More

by ARJUN.A.14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and look forward to seeing you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 21, 2022

Many new scratches under the front bumper from hitting the driveway fast while driven to Eastside for full detailing More

by Jhknw139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying experience and would like to learn more. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

...
59
...