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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

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January 31, 2022

The maintenance service provided was very good and prompt. I would have been happier if the car was washed as normally was. More

by abebalicanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 31, 2022

I purchased my car from Mini across the street and the car came with only 1 key fob. They made an arrangement with you that I would pay them for the key you would order and program for me. When I came o More

by Karen Vaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Mercedes-Benz of Beaverton responded

Karen, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 31, 2022

Excellent. High touch service. Very competent technicians diagnosed and fixed a problem that the other dealer could not. Thank you!!! More

by WNHOLMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak
Feb 01, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 31, 2022

Prompt and Friendly service. very timely with completion of the work. Answered all my questions. More

by LINZDUBUQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carrillo
Feb 01, 2022 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Max met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 31, 2022

Max provided excellent customer service and communication. He provided me with all the information I requested and even some that I didn’t know I needed. The only thing he wasn’t able to do is More

by elondabanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Feb 01, 2022 -

Mercedes-Benz of Beaverton responded

Elonda, Thank you! Max and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 31, 2022

Fast service , fast schedule and best advice, Love pick up and drop off service. Thank you More

by kuanjai Atchittrakul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Mercedes-Benz of Beaverton responded

Kuanjai, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 30, 2022

Great job on service and detailing! Removed paint spatter on car. Courteous and prompt. Thanks. More

by LINDATEUFEL33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Mercedes-Benz of Beaverton responded

Linda, We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 30, 2022

I was charged $305. basically for an oil change.and an I was charged $305. basically for an oil change. and an ‘’inspection’’ which in my opinion was to find work for themselves. They wanted to sell me a More

by BARRIELYNNE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vadim Balashov
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 30, 2022

Great reception and completed on time.Cost was Great reception and completed on time. Cost was reasonable and my advisers were clear and friendly about the needed service! More

by SHERRYBDEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Mercedes-Benz of Beaverton responded

Sherry, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 29, 2022

Straight, to the point with good communication about progress and need. No pressure tactics to do more than required. Good interpersonal skills and put the customer first. More

by cbjtaylr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Jan 30, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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