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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews
Call Service Center (503) 296-1700

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

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February 24, 2022

Service was good, Fixed everything I asked for and more, and selivered a clean car. Paying online was easy for the third party responsible. More

by DAVID@THRILLINGFOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak
Report | Print
Feb 24, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

February 21, 2022

Good efficient service. Ryan was very helpful. Service co.pleted on time and within rstimate. More

by CHINA.BOB
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
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Feb 22, 2022 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

February 18, 2022

Bought new car in Dec 2021 but had to see service twice but viper noise still exists. Although the response is good, problem is not resolved. More

by Seshu Jajam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan collins
Report | Print
Feb 19, 2022 -

Mercedes-Benz of Beaverton responded

We are sorry to hear that you didn't have a fully satisfying experience and apologize for any inconvenience. We sincerely value your business and would like to see what we can do to resolve this issue. Please reach out to me directly to discuss this in more detail. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Feb 20, 2022 -

Seshu Jajam responded

Thank you, will call on Monday 2/21

February 17, 2022

Very pleasant, easy to work with. They did the work as promised , no surprises ! Appreciated the loaner car and car wash More

by DARIEN.CURL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2022 -

Mercedes-Benz of Beaverton responded

Darien, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

February 17, 2022

Chris at service didn’t follow up for my service status. He said he order the parts but ended it up didn't place the order More

by BECKY198021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2022 -

Mercedes-Benz of Beaverton responded

Becky, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

February 17, 2022

Was excellent service and the team so nice i really appreciated. Thanks for everything. God bless you More

by JASSIMJABBAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shack
Report | Print
Feb 17, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

February 16, 2022

I did not have an appointment but they worked my car in same day and got it repaired quickly and reasonably. Great customer service More

by LEEANN.MAERTENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHAKSKI DODANGO
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Feb 17, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us, Leeann. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

February 16, 2022

The team was prompt with service and provided me with an updated to do list to service my car. I do with car detailing was offered at a reduced rate for major servicing. That would be a big bonus. More

by BENNETTOSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Feb 17, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Thank you for the feedback, our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

February 16, 2022

They gave me an appointment quickly and provided me with a loaner car. Very happy experience. More

by SONNY.FARHAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name was Ryan
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Feb 17, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team, Sonny. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

February 16, 2022

He really was looking out for the customers welfare. Great communication. Great outcome. Satisfied customer! More

by MVELLRATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Report | Print
Feb 17, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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