Mercedes-Benz of Beaverton - Service Center

Great people like Drak, wonderful and spotless waiting room! Thorough diagnosis of the car! Will definitely return! room! Thorough diagnosis of the car! Will definitely return! More

Everything went as expected; which means very well. MB Beaverton always delivers what has been promised. Christopher was on top of everything and followed up to make sure it was done right. MB Beaverton always delivers what has been promised. Christopher was on top of everything and followed up to make sure it was done right. More

Great people, all of them. Many thanks during a difficult loss in my life. Wish though, it was easier to reach the service dept by phone & calls returned in more timely manne Many thanks during a difficult loss in my life. Wish though, it was easier to reach the service dept by phone & calls returned in more timely manner. More

Despite challenges from COVID Beaverton Mercedes has tried their best to offer good service. Getting through on the phone can still be a challenge. tried their best to offer good service. Getting through on the phone can still be a challenge. More

Great service, they pay attention to detail and they have a great waiting area, always nice to go there. have a great waiting area, always nice to go there. More

Good communication throughout the process and I am happy with the result of the work with the result of the work More

Chris Borowski is a class act. I really like dealing with him for our maintenance. It's the kind of personal experience I value and professional approach. Thank you Chris. To I really like dealing with him for our maintenance. It's the kind of personal experience I value and professional approach. Thank you Chris. Tom More

Very friendly Ryan was and overall good service Definitely will be back there first service Definitely will be back there first service More

The service was excellent and the staff were very responsive. The scheduling process was also easy. Thanks responsive. The scheduling process was also easy. Thanks More

I gave you a rating of two because you did one thing correctly you were able to replace the turn signal lever and it works. However things went swiftly downhill from there you told me you ordered a fac correctly you were able to replace the turn signal lever and it works. However things went swiftly downhill from there you told me you ordered a factory part but could not produce an invoice? You had to have gotten the part somewhere and I was just trying to make sure that you didn't run down to the local AutoZone and buy the one they had in stock for $80 and then charge me 203. According to Oregon State law you are required to provide the replaced parts and you were unable to do that. The labor charges were $562.50 for a job that the Chilton repair manual estimates should take less than 2 hours shop time. For some reason someone searched through the glove box open the inner door to the sunroof and change to channel on the radio doesn't sound very professional to me! Last but not least there was standing water behind the passenger side front seat that was not there when I brought it in I know this because I removed personal items that were sitting in that area right before I brought the car in to your shop one of your employees left a note mentioning the water and suggesting that the car leaks, I have owned the car for many years and have never experienced any sign of leaking. When I got home I took a garden hose and rinse that side of the car down thoroughly and found no sign of any leak. I was obviously not very pleased with your service and do not plan on doing business with you in the future. More