Mercedes-Benz of Beaverton - Service Center

As usual, incredible service and knowledgeable. They always Present them selves with a courteous and professional manner. They always Present them selves with a courteous and professional manner. More

The service was very expensive but accomplished. Had to leave my car for 7 days for a 3-day job in order to stay in the queue. From my perspective it would have been nice to have had the use of my c Had to leave my car for 7 days for a 3-day job in order to stay in the queue. From my perspective it would have been nice to have had the use of my car for those 4 days that you didn't need it... More

My service advisor SHAK DODANGODA go about & beyond take the time to explain to me issues concerns and clear all my questions I will definitely back with him anytime any of my cars need anything the time to explain to me issues concerns and clear all my questions I will definitely back with him anytime any of my cars need anything More

Great experience and professional as always! I will be back fo any future services required. I will be back fo any future services required. More

I had brought the vehicle in to have noise addressed. The noise is still there. Max is awesome. However the noise is driving me nuts. Also, I did not appreciate someone changing my station to a chan The noise is still there. Max is awesome. However the noise is driving me nuts. Also, I did not appreciate someone changing my station to a channel that dropped a bunch of “F” bombs. I thought the guys were a bit more professional than that. More

They were very efficient with their service and they even cleaned my car even though all my car needed was a software update. Chris was also at great squeezing me in last minute and he made sure I was taken cleaned my car even though all my car needed was a software update. Chris was also at great squeezing me in last minute and he made sure I was taken care of! More

The fact there is no loaner was very painful, as my car needed to stay almost a week for the service needed to stay almost a week for the service More

The moment we came in the helped us right away, courteous and friendly, Dale and Jeffrey and all the maintenance team , Jared and Ryan , Thank You for your service . and friendly, Dale and Jeffrey and all the maintenance team , Jared and Ryan , Thank You for your service . More

The man handling my service was kind however there was an issue with my prepaid maintenance. It was purchased in December and the start date in the system was set for the same day as the end date. I provided issue with my prepaid maintenance. It was purchased in December and the start date in the system was set for the same day as the end date. I provided proof of purchase of the prepaid maintenance and the entire breakdown of my total car purchase and payment. I also showed on my Mercedes app the payments I had made. After all proof was provided they still made me pay $585 for the service. I was highly disappointed because this was an issue on Mercedes end and not mine, but I still had to pay and suffered. They made me handle the issue and call the Mercedes’ where the car was purchased. They place where I had purchased the car was able to fix the date, but they said I should have never been charged in the first place because I showed proof of purchase. I was issued a refund, but the purchase was made on my credit card and I was charged my 24% interest fee on my card based off that 585 purchase. So I essentially still made a payment on a service I already paid for. More

The service I received was quick and smooth. Although the original reservation I made online was a little confusing Although the original reservation I made online was a little confusing More