Mercedes-Benz of Beaverton - Service Center

The only thing would have been nice if my car was cleaned before pick up. Everyone was professional and I plan on using this place for all my automobile needs. before pick up. Everyone was professional and I plan on using this place for all my automobile needs. More

Two points that need to be addressed, please state that the mechanics do not start until 8AM on your appointment scheduler on the company website since this information would have changed my drop off time. the mechanics do not start until 8AM on your appointment scheduler on the company website since this information would have changed my drop off time. During my recent and a previous pick up of my vehicle, service staff had difficulty locating my completed vehicle. Your service team did all needed repairs as promised and on time. More

Very professional and efficient. They treat you well and get you in and out very They treat you well and get you in and out very More

Prompt to get all details in order upon drop off quick service and very informative. 10/10 come back! service and very informative. 10/10 come back! More

There was a drastic decline in the standard of service this year. I had to call 11 times just to get an appointment. They said it was due to staff shortages but there’s really no excuse for this. I didn’t this year. I had to call 11 times just to get an appointment. They said it was due to staff shortages but there’s really no excuse for this. I didn’t get the service advisor I requested and the feedback from my appointment was substandard. I can only hope the work that was done was better quality than the service.My prior reviews have all been five stars so I hope this is just a blip. More

They are pleasant and do a good job. But after receiving a tex which I responded to, I received no answer. This happened twice while my car was in for eight days. But after receiving a tex which I responded to, I received no answer. This happened twice while my car was in for eight days. More

Took them 3 month to get my car fixed and after 1 week of driving, check engine light is on. Seriously? driving, check engine light is on. Seriously? More

I expected much more from the service dept, I always have had my car detailed wherever I have taken my car. After having my car for almost a week I was disappointed that it hadn’t been cleaned. It was a expe had my car detailed wherever I have taken my car. After having my car for almost a week I was disappointed that it hadn’t been cleaned. It was a expensive visit ($2000+) I thought that was customary at all high end dealerships 😞 More

The mechanics seem to be very knowledgeable and thorough with their research of my auto’s problems. I also appreciate the dealership’s policy of offering a great loaner car during the repair time. with their research of my auto’s problems. I also appreciate the dealership’s policy of offering a great loaner car during the repair time. More

The service team was friendly, experienced and delivered my car on time as I requested. my car on time as I requested. More