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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

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March 30, 2022

Excellent service! I got text messages, emails reminding couple days before the appointment and on the appointment day. More

by MERRYNGUYEN2
Recommend Dealer
Yes
Employees Worked With
Jared Harrison
Mar 31, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 30, 2022

Shak was very helpful. He kept me updated on the progress and is great to work with in general. More

by SID.CSY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shak
Mar 31, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 29, 2022

Very professional dealership with exceptional attention to detail. My service rep, Chris Browarski, is always a pleasure to work with. More

by SAVICKIWEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Mercedes-Benz of Beaverton responded

We appreciate your business, Christopher, and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 29, 2022

Dropped off vehicle at service bay and from that point everything was professionally taken care of. Great experience. 5-star. More

by kchill99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 28, 2022

Great job by the team especially Ryan Collins always very nice and attentive to my questions. More

by MKSOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan collins
Mar 29, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad Ryan was able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 26, 2022

I placed numerous calls with the service department to schedule an appointment. My calls were not answered by a service associate and I was required to leave a voice message. These voice messages were n More

by neiluyemura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not listed above
Mar 28, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 26, 2022

It has been my pleasure to work with Vadim on several occasions! He always greets me very enthusiastically with a large smile, which makes me feel welcome at the dealership. He also accommodated me More

by Talha Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Vadim here at Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 24, 2022

I feel like they go through the motions but aren’t very great consultants on long term care for my car. No one went through what they found, and in fact they found my washer dispenser didn’t work, filled a More

by JENPDXO32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Browarski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 24, 2022

Shak Dodangoda - Mercedes-Benz of Beaverton helped me to get the service. His customer services are exceptional. More

by Siri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak Dodangoda
Mar 25, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear that Shak and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

March 23, 2022

Ryan and Chris are incredible to work with. Not only did they solve the problem, they went out of their way to have our vehicle picked up and brought back to us. 2 of the best in the indus More

by MDESIMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Collins- 5 stars
Mar 24, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that Ryan and Chris were able to help, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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