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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.4
1,849 Reviews
Call Service Center (503) 296-1700

1,849 Reviews of Mercedes-Benz of Beaverton - Service Center

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April 16, 2022

I have been getting 5 star service at this location since 2013 but this time was very disappointing. I felt like I was getting favor not served. No car wash after oil change for the first time , got an in we More

by TOUFIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Report | Print
Apr 18, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Apr 18, 2022 -

TOUFIZ responded

Thanks for the prompt response. This exactly what I expected from my favorite brand and service location. Yes, I would be willing to talk to your management

April 16, 2022

They are wonderful to do business with and will be doing business with them in the near future! More

by MELINDASPORTER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shak
Report | Print
Apr 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 16, 2022

Christopher the service advisor is always nice to talk to. I have dreaded calls with other service advisors, but somehow he is able to give me the information and get my car taken care of. More

by GRIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Report | Print
Apr 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 16, 2022

Highly recommended. Very accommodating and helpful, informative and very pleasant to deal with. Cordially customer service oriented crews. More

by VCASONO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Report | Print
Apr 18, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 13, 2022

Thank you very much you did excellent Job. Very professional. Quick and easy oil change. More

by WINNIEANDSEAN
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Report | Print
Apr 13, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 13, 2022

Norm Hunter is the best! My service rep Chris was very knowledgeable and reliable. My car was ready earlier than I expected. Great experience overall! More

by PAKEHOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Report | Print
Apr 13, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 11, 2022

Nice and efficient. It feels like everyone who works there is on your side. Good people! More

by PDXBUNNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins - 5 stars
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Apr 12, 2022 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 08, 2022

The service people at this dealership are very good at what they do. They were fun and efficient. More

by MARYALICEMUSANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak Dodangoda
Report | Print
Apr 11, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 06, 2022

Best detail job I have ever had on a car. Also, dealing with Ryan and Vadem was the highlight of my day! Both deserve Kudos! More

by FABBIANOFRANCINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan was my service advisor, Vadim Balashov
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Apr 06, 2022 -

Mercedes-Benz of Beaverton responded

Francine, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 06, 2022

The service was excellent. The technician and the parts people were very helpful. I was very pleased overall! More

by Greg Boitano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaq
Report | Print
Apr 06, 2022 -

Mercedes-Benz of Beaverton responded

Greg, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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