Back

Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

Sort by
May 06, 2022

Shak was the best, amazing service, great communication. 5 stars all around highly recommend this dealership. More

by MPARKER8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shak
May 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 06, 2022

I received very prompt and friendly service from Shak and the valet service professionals at MB Beaverton. More

by AHILL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak
May 09, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 06, 2022

The entire service department is always wonderful. They are accommodating, professional and always polite. Thank you Shak, Kai, and the entire MB staff. More

by RJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai, Shak
May 09, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 05, 2022

Went in for an oil change and now my vehicle is leaking nonstop oil and I can’t even get a call back to figure out how we are going to fix it More

by LUISEUFRACIO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nathan
May 09, 2022 -

Mercedes-Benz of Beaverton responded

I'm sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. Please feel free to contact me directly. I would love to get to the bottom of this and turn things around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 05, 2022

Got an appt fast, service done in timely manner, thank you. Friendly staff. Car is always very clean after More

by JENBEAR8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
May 06, 2022 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 04, 2022

It was a good experience was professional fast no games no none sense overall good experience. More

by Fcarsenal1989
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 04, 2022

Coded something incorrectly on invoice, then the technician tried to laugh it off. I confirmed that I would be there at a specific time and day to pick up my car, and it took several people to actua More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan
May 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 03, 2022

Shak and the service team provided excellent customer service. I highly recommend them. James S. More

by Sheleyx7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak.
May 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review, James! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 03, 2022

Strong communication from service team. Honest, timely responses. Provide the impression that the team is working for you. Solid technical capabilities: no project is too big. More

by GATZKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shak Dodangoda
May 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 03, 2022

Service Counselor did a great job - Update promptly with problem occurs and fixed it as promised - Thank very much for your best service More

by Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Coughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review, Alexander. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

...
43
...