Mercedes-Benz of Beaverton - Service Center
Portland, OR
1,849 Reviews of Mercedes-Benz of Beaverton - Service Center
A scheduled Lythia lifetime oil change that you knew in advance I was waiting for took an hour and a half. Far too long. advance I was waiting for took an hour and a half. Far too long. More
The entire service department is always wonderful. They are accommodating, professional and always polite. Thank you Shak, Kai, and the entire MB staff. They are accommodating, professional and always polite. Thank you Shak, Kai, and the entire MB staff. More
Coded something incorrectly on invoice, then the technician tried to laugh it off. I confirmed that I would be there at a specific time and day to pick up my car, and it took several people to actua technician tried to laugh it off. I confirmed that I would be there at a specific time and day to pick up my car, and it took several people to actually locate my car, I’m talking 45 minutes of this nonsense. My push start button was removed and thrown into the cup holder, why not put it back where it was originally? Also want to point out I had a question and called the service dept several days in a row, at different times, and even left a couple messages but they never returned the calls. Will never use the Beaverton location again. More
Strong communication from service team. Honest, timely responses. Provide the impression that the team is working for you. Solid technical capabilities: no project is too big. Honest, timely responses. Provide the impression that the team is working for you. Solid technical capabilities: no project is too big. More