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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,849 Reviews

1,849 Reviews of Mercedes-Benz of Beaverton - Service Center

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June 07, 2022

I had a pleasant experience taking my vehicle in for service. Prompt, courteous and punctual service. More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak
Jun 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you, John, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 07, 2022

Was able to get an appt. right away and received a ride home. Nathan was easy to work with. Price seemed high so gave it 4 stars. More

by JANETKBARRY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan in the service dept.
Jun 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, Janet, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 07, 2022

I experienced Excellent service, high quality and great hospitality I have never had in California before. Thanks for the excellent work. More

by HAYASHI.TANAKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak
Jun 07, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 06, 2022

Great experience overall, the dealership was responsive and accommodating. Shak was great with his communications. More

by CASTI.BHAMIDIPATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak
Jun 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you. We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 06, 2022

Great service. It just took two and a half hours instead of the hour or hour and a half they said. More

by KAMRON COSGROVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stomenger
Jun 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 04, 2022

My vehicle, a ML350, failed the DEQ test for the registration renewal. Sent in the car for correcting possible emission problems. Service was courteous and responsive. More

by KLGREATON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Burke
Jun 06, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 04, 2022

They handled my business very well in a timely manner i will recommend them to anyone else that owns a benz More

by ANDREWJAMES1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan burke
Jun 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 03, 2022

Andrew was excellent in follow through and scheduling. The team on site was prompt and courteous, although no one could help with the Me app which I still can’t get to work! Otherwise efficient and profe More

by JODIROSS78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Andrew
Jun 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for Andrew and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 03, 2022

Good service but hard to get an appointment. Tried one month before I can connect to someone. More

by SHJIMLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Coughlin
Jun 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 03, 2022

My wife's MB SUV was repaired but had to come back twice after repair for additional repairs. MB covered the repairs but the car shouldn't suffer repairs right after I drive off. It happened twice. MB servi More

by SNAKE1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your feedback. We strive to make sure that all of our customers leave happy, and we're sorry to hear that you didn't have the 5-star experience we aim for here at Mercedes-Benz of Beaverton. We truly appreciate your patience and hope you will give us another opportunity to serve you and demonstrate our commitment to excellent customer service. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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