Back

Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,849 Reviews

1,849 Reviews of Mercedes-Benz of Beaverton - Service Center

Sort by
June 13, 2022

I received a very poor service. The representative lack of communication and very unwelcoming. If I had to pay for service, I would not choose beaverton mercedes. More

by MRMANZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Jun 17, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 11, 2022

Gave me right analysis for what was wrong with car and completed service a5. Everybody was ver helpful More

by JENNFABBRI321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Coughlin
Jun 13, 2022 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 11, 2022

Mercedes-Benz Beaverton dealership has very knowledgeable, thorough and just great employees all around the company. Made my vehicles needed repair and had a beautifully, cleaned and perfect ca More

by MALARKEYML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Shak” Dodnangoda
Jun 13, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 09, 2022

Bad service. If it wasn't fot my escalation to mercedes corp, my issues would not have been dealt with. More

by JEFF.BLOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
Jun 13, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 09, 2022

It was my first visit and all went great. Thank you so much. Great job More

by ALIYEMEKIYA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Flatten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 09, 2022

They got me in and out in a timely manner! Communication was great! The staff are all so nice! Nathan is good what he does, and Kai was so sweet. More

by AMY MAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan and Kai
Jun 10, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 08, 2022

The actual service done to my car seemed done well. It was just not the same experience of service I was accustomed to and it’s hard to get a loaner if needed. About the experience, my consultant never More

by MONICA33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Coughlin
Jun 09, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your detailed review. Quality customer service is always our number one priority, and we take all feedback seriously. I will share your comments with the team. Thank you for choosing Mercedes-Benz of Beaverton. We look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 08, 2022

Vadim was very thorough in explaining the process of the service needed for my vehicle. Service was completed the same day. Vadim also went a step above by providing instructions on how to obtain a manufact More

by Rhett PDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
Jun 09, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 08, 2022

Chris is always very thorough in explaining what my E350 wagon needs. The service do a fine professional job. I also enjoy relaxing in your lounge —— good coffee and cookies 😊 More

by BUDDLINDA430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jun 09, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 07, 2022

Courteous service. Friendly people. Clean facilities but I wish the WiFi worked in the waiting lounge. More

by JULIEHARTUNG5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your feedback, Julie. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

...
37
...