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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews
Call Service Center (503) 296-1700

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

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June 21, 2022

On time and a great job a plus that they had Lyft take me both ways since no loaners were svailable More

by JKAMPRATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 21, 2022

Ryan was extremely helpful and knowledgeable! He helped facilitate all my needs and took the stress out of the process. More

by EWolfswinkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jun 22, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 19, 2022

Mercedes-Benz of Beaverton takes great care of their customers. Whether it’s in the sales or service department. More

by SamuelL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 16, 2022

Excellent job I'm very satisfied with the friendly and prompt service I be there next time to More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 16, 2022

Great customer service! They provided a nice loaner vehicle. Felt cared for, relieved and safe. More

by A. Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak
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Jun 17, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 16, 2022

Ryan is great and he has kept us inform of the whole diagnostic and schedule. More

by TAI.OREGON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jun 17, 2022 -

Mercedes-Benz of Beaverton responded

Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you for choosing Mercedes-Benz of Beaverton. We look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 15, 2022

Patrick Murphy was very helpful. He doesn’t judge a buyer. Thank you! I am enjoying my new GLS 450. More

by HANNAH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garrett Heinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 15, 2022

The bill was inaccurate. And a piece was missing after and I didn’t got any explanation. More

by Rafael Fanjul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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Jun 20, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to me so that we can speak directly, I would love to address your concerns in detail. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 15, 2022

This was a super easy and streamlined process! !! The Lyft option to get to and from work was SO convenient. More

by leigh.bubendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
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Jun 17, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 13, 2022

I received a very poor service. The representative lack of communication and very unwelcoming. If I had to pay for service, I would not choose beaverton mercedes. More

by MRMANZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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Jun 17, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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