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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,849 Reviews

1,849 Reviews of Mercedes-Benz of Beaverton - Service Center

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July 07, 2022

Chris Browarski is an excellent service advisor He is very responsive and polite. Explains everything thoroughly. More

by maesakafam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jul 07, 2022 -

Mercedes-Benz of Beaverton responded

Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you for choosing Mercedes-Benz of Beaverton. We look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 04, 2022

Everyone was very kind and helpful. I was able to get my car diagnosed without a hassle More

by EMMANUELBG21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jul 05, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 04, 2022

This dealership is professional, courteous, and always does an excellent job serving my car and within the time scheduled. Perfect!! More

by Italia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jul 05, 2022 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 04, 2022

Nathan and others provided polite, very helpful and in tone service. I did not feel like “ one of many” just to get it done… personalized service. And very efficient. Thanks. More

by GIORGETTILAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Burke
Jul 05, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nathan and our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 02, 2022

Great communication and speedy service. In and out same day. Service here is always excellent with timely communication. More

by LIVEOREGON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 02, 2022

Great, fast, efficient, friendly service. Great staff, highly professional and awesome. Very helpful staff. Highly recommend. More

by yayaalvarez19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 05, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 01, 2022

Always very courteous and friendly. The service techs document any problems and make sure that the car performs to spec More

by CHIP1114
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 04, 2022 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 26, 2022

I trust the service team with my Mercedes 300C. I love having almost all of my service records at a single place because it simplifies record keeping. More

by ANNE.STORM
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jun 27, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 24, 2022

Chris is excellent, as always. Great communications and follow up. We appreciate his attention to details. More

by USWC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jun 27, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 23, 2022

Horrible communication. My car took 2 weeks to get the air conditioner repaired. Very frustrating experience. More

by AMYKMCCOLLUM
Customer Service
Recommend Dealer
No
Employees Worked With
Nathan
Jun 27, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear about your experience, Amy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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