Mercedes-Benz of Beaverton - Service Center

Its a courteous and clean facility. My service advisor was friendly and informative. My only request would've been a listing of the inspection findings, I didn't think about asking unti My service advisor was friendly and informative. My only request would've been a listing of the inspection findings, I didn't think about asking until I left. More

I came to mercedes for something that i could get done anywhere. I came so that it would be done correctly, the first time. I got my brakes changed in hopes it would be one and done but had to return b anywhere. I came so that it would be done correctly, the first time. I got my brakes changed in hopes it would be one and done but had to return because my sensors were messed up while it was serviced at mercedes. Costco messed up my sensors on my other car during a routine tire change and refused to fix their error. Luckily mercedes owned up to their mistake and fixed it. It did waste my day and they never have loaners available so it was inconvenient. More

They supost to do my car tires check. They didn't do. So un my way home. Car tires pressure on low I have to go to tire shop for filled the air. That's inconvenient for me. They didn't do. So un my way home. Car tires pressure on low I have to go to tire shop for filled the air. That's inconvenient for me. More

Great customer service. They had me checked in quickly and when I picked up my car the process was quick. They had me checked in quickly and when I picked up my car the process was quick. More

Nice place to take your car, I'm always treated well. Ryan stayed in touch through the process. Ryan stayed in touch through the process. More

Outstanding service . Very nice service advisor. My car was washed and cleaned inside and outside. My car was fixed and run OK. Thank you very much, good job Chris. Very nice service advisor. My car was washed and cleaned inside and outside. My car was fixed and run OK. Thank you very much, good job Chris. More

They were slow and didn’t get my car cleaned when I got there when it was supposed to be ready there when it was supposed to be ready More

Nathan our service writer was wonderful throughout the lengthy repair process. Provided us with a rental the entire time! Great communication with updates provided regularly. lengthy repair process. Provided us with a rental the entire time! Great communication with updates provided regularly. More

Great experience, everyone is friendly and professional. Extremely satisfied with the process of purchasing and having my clear bra done. Extremely satisfied with the process of purchasing and having my clear bra done. More

Once I finally got an service appointment, things went well. Then when I brought my car in, I was in consist contact with my advisor. My car was ready when estimated. My car was up front waiting for me to well. Then when I brought my car in, I was in consist contact with my advisor. My car was ready when estimated. My car was up front waiting for me to pick it up. Again, improvement is needed make a service appointment. I called three times. I left three messages that were never returned. I had to actually stop in and make my service appointment in person. This was not the experience Mercedes-Benz is know for. More