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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

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August 25, 2022

The service was great but very expensive! I appreciated the Uber services which allowed me to continue on with my day. More

by Kathymontgomery_5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of young girl who met me in the driveway
Aug 26, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 24, 2022

I wanted to do Service B for my GLC but sold other services that I did not wanted. More

by Naveed
Recommend Dealer
No
Employees Worked With
Sadie Powers
Aug 29, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 24, 2022

Customer Service is awesome , very helpful. People are very accommodating Very clean facilities. Friendly people More

by MILAROMINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 21, 2022

Was pretty busy the morning I had my appointment. Took quite a few minutes before anyone was able to get to me, to get me checked in. Once I got checked in, things went pretty smoothly. More

by DMUCK12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 20, 2022

I received great service from Norm my sales person and Chris the service manager in getting a replacement key after my purse was stolen. They did every thing they could to get me my car as fast as possibl More

by HELLO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear Norm and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 20, 2022

The downtown portland store refused to have a technician do a drive test to figure out if the noise coming from my tires rendered my S450 undriveable any earlier than 6 weeks from now. Despite having a full More

by KURT.R.HUTTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Mercedes-Benz of Beaverton responded

Kurt, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 20, 2022

Everyone was friendly. There was tea, coffee and snacks available while I waited for my vehicle. More

by BALLOONSANDMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 21, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. Ryan and our team appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 19, 2022

Craig - was very kind and gave really good and attentive customer service. Made sure that I was getting served and had my questions answered. More

by SHARON.SMITHLOVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Mercedes-Benz of Beaverton responded

Sharon, Thank you! Craig and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 19, 2022

Service center is clean. Staffs are friendly and have good communication. My car completed earlier than the estimate time. More

by TONGTRINH84
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 18, 2022

Received courteous and friendly service. My GLC 300 was done within a reasonable amount of time. More

by AYIESHA.BOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak
Aug 18, 2022 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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