Mercedes-Benz of Beaverton - Service Center

Courteous Professional and prompt service We called Mercedes dealership for service of our. Even though we had purchased the car from another in town dealership, they provided prompt service. Our origi Mercedes dealership for service of our. Even though we had purchased the car from another in town dealership, they provided prompt service. Our original dealership from which we have purchased several new mercedes’ told us the next available repair appointment was a two month wait and no loaners. We will be buying future mercedes’ from Beaverton Mercedes More

Friendly staff, good work, transportation provided, clean facility, car washed after every service. Wait time to be expected but not bad. facility, car washed after every service. Wait time to be expected but not bad. More

Everything went well from check-in to completed work. Did not wait. I was to be phoned when the car was ready (1:00 to 1:30 pm) as agreed with the service advisor. Never received a phone call. Went t Did not wait. I was to be phoned when the car was ready (1:00 to 1:30 pm) as agreed with the service advisor. Never received a phone call. Went to dealership about 4:15 pm to inquire and learned car was ready at agreed time. Somebody dropped the ball in calling me. Thank you Chris W. and Ryan C. for getting it straightened out. Will return for service in the future though. More

The service advisor and service team is very knowledgeable and able to resolve the issue early than estimated and met all my expectations! knowledgeable and able to resolve the issue early than estimated and met all my expectations! More

My concern was not addressed because there was a cooling fan fault. I was quoted 1100 to change the fan. I chose not to because I Jane been in the automotive industry for 20+ years and know that is an easy fan fault. I was quoted 1100 to change the fan. I chose not to because I Jane been in the automotive industry for 20+ years and know that is an easy job. So, I paid their diagnostic fee of $235 for absolutely nothing. I scanned the car at my own shop and there is a fault for the high pressure fuel pump. Oddly the same thing that happened to my previous C250. This is also the thing Mercedes extended the warranty on. More

The service was completed within the time promised. Shak arranged for a ride home during the service and then picked me up at my home to bring me back to the dealership. Shak arranged for a ride home during the service and then picked me up at my home to bring me back to the dealership. More

Andrew Jones is A+! He did his best to replace a tire and service my car the very day I drove in. Since a new tire needed to be ordered, he did so immediately and “mi He did his best to replace a tire and service my car the very day I drove in. Since a new tire needed to be ordered, he did so immediately and “mission accomplished” three days later! He was straightforward in answering my questions; he is knowledgeable and professional about his job. The entire service department is upbeat and attentive. More

I really appreciate that every one is so customer friendly Getting me checked in was very efficient and wait time was under one Hr for oil and filter change friendly Getting me checked in was very efficient and wait time was under one Hr for oil and filter change More

Near my house,environment is nice and the service advisor his name is Ryan is good and very accommodating. his name is Ryan is good and very accommodating. More

Easy customer service visit, work do on time, fixed the problem and the provision of a loaner. problem and the provision of a loaner. More