Mercedes-Benz of Beaverton - Service Center

Friendly, very communicative with estimate and needs, overall very satisfied, the scheduling was a bit longer than anticipated. overall very satisfied, the scheduling was a bit longer than anticipated. More

I love this dealer. Norm Hunter is the best and the service people rock! :) Yes! Norm Hunter is the best and the service people rock! :) Yes! More

Great service and communication through the process, you always know what’s going on and when exactly your vehicle will be ready. always know what’s going on and when exactly your vehicle will be ready. More

Great service, Andy was very helpful and get everything done in a timely manner with a good customer service done in a timely manner with a good customer service More

A repair wasn’t completed to my satisfaction and they bent over backwards to make it right. Thank you. bent over backwards to make it right. Thank you. More

Andrew Jones was great with the follow up, although the repair took awhile, it was an odd problem, the team worked to get it done. repair took awhile, it was an odd problem, the team worked to get it done. More

I needed a run flat tire replaced & the service center helped me coordinate a tow, kept me updated daily, and didn’t try to up charge for additional tires. helped me coordinate a tow, kept me updated daily, and didn’t try to up charge for additional tires. More

This was my first time at this location and I will definitely be back. Andy was very friendly and thorough and made sure to go over everything my car needed service wise. definitely be back. Andy was very friendly and thorough and made sure to go over everything my car needed service wise. More

Our 2003 E500 was in for observation. After ten days at the service department in Beaverton nothing was found. It seems that the issue resolved itself. Thank you for taking such good car After ten days at the service department in Beaverton nothing was found. It seems that the issue resolved itself. Thank you for taking such good care of our vehicle. More

The folks in Service are outstanding, respectful, kind, good eye contact. The guy who did the detail work is NOT doing the type of work he is cut out to do. While there were many nitpicks things I co good eye contact. The guy who did the detail work is NOT doing the type of work he is cut out to do. While there were many nitpicks things I could say, the most important to me is the carpet protector he installed. There are up to 1” gaps where dirt can get into and many area he missed all together. While I appreciate his doing the job, I wish I didn’t have to redo it. And he kept my role of carpet film so I have to buy some more. I do want to apologize for leaving stuff in the center counsel. I thought it would be respected like the glove box. More