Mercedes-Benz of Beaverton - Service Center

I don’t think my car was actually inspected when I bought it. Way too many problems for a new car. Appointments booked too far out and never any loaner cars. I had to drive with a dead battery for 6 days. Th it. Way too many problems for a new car. Appointments booked too far out and never any loaner cars. I had to drive with a dead battery for 6 days. The embarrassment of carrying a jumper box into work when I drive a Mercedes’ is BEYOND ME More

Ryan in service did a great job in determining the issue with the trunk and keeping me posted on progress. His attentiveness is to be commended with the trunk and keeping me posted on progress. His attentiveness is to be commended More

I was amazed that Chris the service manager took the time to call and explain answers to my questions a week after the sale. He was very engaging and was very understanding and gave me complete answers. Than to call and explain answers to my questions a week after the sale. He was very engaging and was very understanding and gave me complete answers. Thank You Chris! More

Service advisor excellent and well done for the job good recommended,i like transportation services recommended,i like transportation services More

Great service at the Mercedes Benz of Beaverton. The service advisor was very nice and helpful. I appreciate the lyft ride that was provided. The service advisor was very nice and helpful. I appreciate the lyft ride that was provided. More

The team is consistently professional and courteous. Before I leave at drop off I know exactly what is planned for the service and how much it will cost. When something comes up my Advisor Shak calls an Before I leave at drop off I know exactly what is planned for the service and how much it will cost. When something comes up my Advisor Shak calls and clearly explains what needs to be done . I have had multiple services done over the several years and they never disappoint! More

I was there for an oil change and it took over 2. 5 hours. On my way home my service light came on for an oil change 5 hours. On my way home my service light came on for an oil change More

Excellent customer service. Very good about arranging for a loaner car while my car is in for routine service Very good about arranging for a loaner car while my car is in for routine service More

They are very on point. My experience with them has been very great in that they provide clear communication and no unpleasant surprise has ever come up whenever I bring my My experience with them has been very great in that they provide clear communication and no unpleasant surprise has ever come up whenever I bring my vehicles in to them for service. More

Worst customer service ever o hade they kept my car for three weeks and no loaner car and I have to rent a car and they offer me loaner when I went to pickup my car and I have extended warranty and I suppo three weeks and no loaner car and I have to rent a car and they offer me loaner when I went to pickup my car and I have extended warranty and I suppose to pay only 200 dollars for any repair but service charge me 435 dollars More