Mercedes-Benz of Beaverton - Service Center

Great customer service! They let me know when the car is due for service and every time I’m at the dealership they make you feel welcome. They let me know when the car is due for service and every time I’m at the dealership they make you feel welcome. More

Service here is always fast, easy, and reasonably priced. Communication and customer service are excellent. Communication and customer service are excellent. More

Shak was great, very knowledgeable and helpful. Still though, the repairs are grossly expensive and what happened to my wagon should not happen to a purported high quality vehicle at just 100k mil Still though, the repairs are grossly expensive and what happened to my wagon should not happen to a purported high quality vehicle at just 100k miles. Great service from Shak but not without these disappointments. More

Great service that went above and beyond my expectations. Tech was so amazing and courteous despite things not going as planned. Tech was so amazing and courteous despite things not going as planned. More

Very prompt and extremely friendly and reliable services. Never disappointed in their work ethics. They explained so much on my vehicle and always happy that they are honest. Never disappointed in their work ethics. They explained so much on my vehicle and always happy that they are honest. More

Clean dealership. Appreciate the loaner. Good communication with the service advisor via text. Honest and professional Appreciate the loaner. Good communication with the service advisor via text. Honest and professional More

Very good service and the staffs are very professional. Will shop at this dealer again Will shop at this dealer again More

The service department was great. They got me a rental and when that rental had a check engine light on, they got me a brand new one within one day. I will be a repeat customer. They got me a rental and when that rental had a check engine light on, they got me a brand new one within one day. I will be a repeat customer. More

Reserving appointment and checkin with Shak was great! Pickup of car had challenges: 1) Car’s message center “need service” still appeared after service was completed and 2) car was parked along concrete Pickup of car had challenges: 1) Car’s message center “need service” still appeared after service was completed and 2) car was parked along concrete wall in front of dealership (vs delivered in garage); extremely difficult to get in drivers side and nicked paint on door trying. More

they have a minimum age for a loaner vehicleand they instead sent me an uber from vancouver to beaverton. their service is pretty all-encompassing and they matched the price of the other local mercedes instead sent me an uber from vancouver to beaverton. their service is pretty all-encompassing and they matched the price of the other local mercedes dealerships the loaner vehicle guy/porter/service front man was super awkward and didn’t know how to talk to anyone More