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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

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December 16, 2022

Hi Patrick was the one. Who helped us He was amazing , happy with him a More

by Mirvete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 15, 2022

Shaq is always wonderful to work with. He always communicates well and is beyond polite More

by SARAHBRACELIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaq
Dec 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review, Sarah! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Beaverton to be a positive one. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 15, 2022

I usually go to Wilsonville, bath they we’re booked so the soonest I could get in was Beaverton. The only problem was there was no loaner and when I dropped off my car I picked it up and I came home and i More

by LIVEOREGON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your feedback. We're sorry to hear that you didn't have the 5-star experience we always strive for. Please reach out to us directly if you'd like to discuss this matter in more detail. We'd appreciate the opportunity to address your concerns. Thank you for being a valued customer, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 15, 2022

Good service guy treat very wiselycleanproperty inside out side good costermer service nice lcoffee machine cookie lot ofgoodies More

by Dial. Sandhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 13, 2022

Ryan Collins continues to be incredibly knowledgeable and helpful whenever our car needs service. He makes navigating car service very easy. More

by YASJONES45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Dec 14, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for Ryan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 11, 2022

Great service department. Communicated with me throughout the whole process and provided updates constantly. Thank you Shak! More

by MOHOTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shak
Dec 12, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 10, 2022

Shak and the whole team are awesome! Outstanding service every step of the way and I can’t say enough good things about the amazing service I receive every time, will only come here! More

by stephduncan8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shak
Dec 12, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 10, 2022

Shaq is great to work with! Service is efficient and communication from dealership is good. Would recommend More

by Blairkarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaq
Dec 12, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 09, 2022

I always refer to this dealership as “the Nordstrom of car dealerships”. Best customer service! More

by H.LINDSAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vlado Baturan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lisonbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton; we look forward to having you as one of our valued customers for many more years to come. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 09, 2022

On-time, friendly service. Clean waiting area with refreshments and comfortable areas to rest or work. More

by 5JSFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Dec 12, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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