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Mercedes-Benz of Beaverton - Service Center

Portland, OR

4.5
1,848 Reviews
Call Service Center (503) 296-1700

1,848 Reviews of Mercedes-Benz of Beaverton - Service Center

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January 03, 2023

This is our MB car and our first service: I get premium brand, but why the premium price for a simple oil change? (I was in a bit of sticker shock honestly.) Also I filled windshield washer fluid the week More

by ERICHARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jones
Report | Print
Jan 04, 2023 -

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 03, 2023

The service department was extremely attentive. My service representative, Shak was informative and a pleasure to work with. More

by RSHICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shak Dodangoda was excellent. 5 star!
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Jan 04, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 02, 2023

Great service. Adviser was very helpful I would recommend it to everyone. I am satisfied More

by TECHMOTORZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Novia Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 31, 2022

The reason I have 4 stars is because it’s not easy to make an appointment for service . I couldn’t schedule an appointment online, and also nobody answering my calls, then I did online live chat. I was More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 29, 2022

Andy is great. Team there is top notch and they take great care of me and my vehicle every visit More

by JONESYAMMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 29, 2022

Everyones nice— good work— havent cleaned/vacuumed my car in the last several visits. Disappointing More

by JEFF.BLOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2022 -

Mercedes-Benz of Beaverton responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 27, 2022

U love the Mercedes Benz of beaverton. Very professional people are always available to help. More

by SSEYMOUR111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamu Kaehu-Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lisonbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Coughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Flatten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 26, 2022

Craig was amazing and was upbeat and very personable. His service is to be commended. More

by PASSIONMOMMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 25, 2022

Nice people, clean place, excellent service , alway on time with the appointment, take good care of the car More

by TOMRIAN503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for sharing about your excellent experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 24, 2022

Service was timely and well done. Ryan Collins and team took great care to keep me informed during the course of the appointment. More

by CEBLOMQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Report | Print
Dec 26, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ryan and the crew here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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