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Mercedes-Benz of Beaumont - Service Center

Beaumont, TX

4.5
74 Reviews

74 Reviews of Mercedes-Benz of Beaumont - Service Center

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September 05, 2023

The dealership service department was open early so we could drop our car and go about our day. The service lady was very nice and professional. Our car was serviced and returned washed and ready to go. I More

by Mgreen62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha
Report | Print
Sep 09, 2023 -

Mercedes-Benz of Beaumont responded

We are glad we could help!

September 01, 2023

Awesome dealership will see to all your needs Exceptional service,Professional customer service,Fast Results!! More

by Keyshia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha and Anna
Report | Print
Sep 06, 2023 -

Mercedes-Benz of Beaumont responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 30, 2023

Dealership nice and clean. Service Rep and employees friendly. Time of service a bit long. More

by afjalma53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha
Report | Print
Aug 30, 2023 -

afjalma53 responded

Survey correct

August 29, 2023

This dealership is a very clean and pleasant place to pretty much hang out If I'm waiting on my vehicle. My Service Advisor Adrienne St.Romain was on point More

by jcarolyn1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adviaor: Adrienne St. Romain
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Sep 06, 2023 -

Mercedes-Benz of Beaumont responded

Thank you for the Five-Star review and for choosing Mercedes-Benz of Beaumont. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 29, 2023

Kristi was great and wonderful as always! Prompt, quality, friendly service provided for my Mercedes More

by Olya.Caldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi
Report | Print
Sep 01, 2023 -

Mercedes-Benz of Beaumont responded

Thank you, Olya, for your kind words about Kristi! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

August 26, 2023

Fantastic service from our call to the parts department to Susan Briggs our service rep. More

by Litap1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Briggs!
Report | Print
Aug 30, 2023 -

Mercedes-Benz of Beaumont responded

Thank you for the Five Star review and for choosing Mercedes-Benz of Beaumont. We were pleased to hear that we could provide you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 25, 2023

Kristi was great. She was a pleasure to work with. I would highly recommend them. More

by bhdow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi
Report | Print
Sep 03, 2023 -

Mercedes-Benz of Beaumont responded

Thank you name for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 18, 2023

They are very knowledgeable, efficient, and very helpful in a timely manner. I was very courteous. More

by Lclaybar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Lindsay, Debora Dommert
Report | Print
Aug 18, 2023 -

Lclaybar responded

They were very knowledgeable, efficient, very helpful in a timely manner. I’m 86 years old and they were very patient with me.

Aug 18, 2023 -

Lclaybar responded

I am 86 years old and they were very patient with me. They are very knowledgeable, Efficient, in a timely manner.

August 11, 2023

Sooooo helpful. Got a flat traveling through the area and Susan helped us out and got us back on the road. More

by Billy Seale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Report | Print
Sep 04, 2023 -

Mercedes-Benz of Beaumont responded

We are thrilled that Susan provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 08, 2023

Great experience on our service today. Got me in & out quickly today. Definitely will return! More

by David31071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha & Adrienne were great to deal with
Report | Print
Aug 10, 2023 -

Mercedes-Benz of Beaumont responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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