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Mercedes-Benz of Beaumont - Service Center

Beaumont, TX

4.5
76 Reviews

76 Reviews of Mercedes-Benz of Beaumont - Service Center

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February 01, 2025

The service was really good I was given a loaner car and I didn’t have to worry about my daily routine routine. More

by Jourious_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha
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January 29, 2025

Kristy Lindsey she’s very helpful great. ! The maintenance was 3 1/2 hours that was to long More

by Berenicia Street
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Lindsey
Report | Print
Jan 31, 2025 -

Mercedes-Benz of Beaumont responded

Berenicia, we are pleased to read about your five-star experience with Kristy at Mercedes-Benz of Beaumont! Thank you for sharing your feedback and for your patience.

January 14, 2025

It was a great visit at the dealership. I got my car serviced for it first oul change. . More

by vickiechance1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne
Report | Print
Jan 14, 2025 -

Mercedes-Benz of Beaumont responded

We're so glad your oil change and service visit at Mercedes-Benz of Beaumont went smoothly! Thanks for taking a moment to share your feedback—see you next time!

Jan 16, 2025 -

vickiechance1212 responded

It was a great experience and they treated me great.

January 09, 2025

GREAT EXPERIENCE WITH SERVICE @ DOGGETT MERCEDES-BENZ IN BEAUMONT TEXAS! THANK YOU TO ADRIENNE, YOUR PROFESSIONALISM AND EXCEPTIONALLY WARM WELCOME DURING THE HOLIDAYS, SHALL NEVER BE FORGOTTEN...... More

by giacctims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne
Report | Print
Jan 09, 2025 -

Mercedes-Benz of Beaumont responded

We're delighted to hear about your great experience with Adrienne and the team at Mercedes-Benz of Beaumont! Your kind words mean a lot, especially during the holiday season. Thank you for choosing us!

December 17, 2024

Excellent customer service relationship and perfect job performance. Service advisor was cordial and workmanship turned out impressive More

by eionyemaobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne StRonain
Report | Print
Dec 17, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Mercedes-Benz of Beaumont provided excellent service and impressive workmanship. We appreciate your support!

Dec 18, 2024 -

eionyemaobi responded

You are welcome.

December 14, 2024

She was friendly and professional. The wait time was minimal. All of the staff greeted us and were friendly as well. More

by jamikalandry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne
Report | Print
Dec 16, 2024 -

Mercedes-Benz of Beaumont responded

Jamikalandry, we're delighted to hear about your positive experience with our team at Mercedes-Benz of Beaumont. Thank you for sharing this feedback!

November 22, 2024

The worse service department I’ve ever dealt with. From the service manager to the technicians. I will drive out of town in the future for service. If you want to be without your vehicle for several w More

by Kyna Jones
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natasha, Amber Jackson
Report | Print
Nov 25, 2024 -

Mercedes-Benz of Beaumont responded

Kyna, I'm truly sorry to hear about your experience with our service. This is not the level of service we strive for and I apologize for any inconvenience caused. We would like the opportunity to make things right, so please feel free to reach out at your convenience. Thank you, Amber Suarez - Service Manager - ext 23305

September 09, 2024

Mason was the best service tech I ever had Last one I had was not so good More

by ebstoveriii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Report | Print
Sep 09, 2024 -

Mercedes-Benz of Beaumont responded

Thank you for leaving Mercedes-Benz of Beaumont a five-star review! We are happy to hear that Mason was awesome to work with.

July 22, 2024

The service is improving with every appointment and car service . Looking forward for the next visit More

by karenbrisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
Report | Print
Jul 23, 2024 -

Mercedes-Benz of Beaumont responded

Karen, we're delighted to hear that you're noticing improvements with each visit at Mercedes-Benz of Beaumont! We look forward to welcoming you back next time.

June 15, 2024

The service guy was excellent and very cordial . His customer service skills were on point. More

by Roy.terry25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Report | Print
Jun 17, 2024 -

Mercedes-Benz of Beaumont responded

Here at Mercedes-Benz of Beaumont, we always value and appreciate our customers' feedback. Thank you, Roy!

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