Mercedes-Benz of Baton Rouge - Service Center

Thank you so so much Gregory Martinez I purchase the wrong front light on my last visit to Mercedes Benz of Baton Rouge I can back to exchange it stressing out because I didn't know anyth I purchase the wrong front light on my last visit to Mercedes Benz of Baton Rouge I can back to exchange it stressing out because I didn't know anything about parts or repairs. Gregory Martinez was very helpful, put my mind at ease, he got me the right light, had it properly installed in a short amount of time and I smiled all the way back to work.... Love it.... Thank you Gregory Martinez More

Service I love texting and emails. This made it easier to communicate, since I am not able to answer my phone at all times. This is important for me I love texting and emails. This made it easier to communicate, since I am not able to answer my phone at all times. This is important for me More

Excellent Thanks to Jason for getting me in and out. Great attitude and he really took care of me. Thanks. Can't wait until my next visit Thanks to Jason for getting me in and out. Great attitude and he really took care of me. Thanks. Can't wait until my next visit More

MB Sprinter RV trouble while traveling Service advisor and tech both went above and beyond to help us get back on the road without having a lengthy wait for an appointment. Service advisor and tech both went above and beyond to help us get back on the road without having a lengthy wait for an appointment. More

Quick Turnaround and excellent service Excellent customer service and response time for repairs. Curteous, friendly and professional staff and overall experience. Service Advisor is very he Excellent customer service and response time for repairs. Curteous, friendly and professional staff and overall experience. Service Advisor is very helpful and provided timely updates. More

Excellent service at MBOBR I have always enjoyed an excellent relationship with my Mercedes Benz dealership!! Everyone treats me with the utmost courtesy and consideration; it I have always enjoyed an excellent relationship with my Mercedes Benz dealership!! Everyone treats me with the utmost courtesy and consideration; it is my pleasure to highly recommend MBOBR!! In fact, over the years, I've been so pleased that I'm now on Mercedes Benz #4!!! More

Horrible Service Every time the car is brought into the service center for routine maintenance, coincidentally, a list of issues nonexistent prior to bringing the car Every time the car is brought into the service center for routine maintenance, coincidentally, a list of issues nonexistent prior to bringing the car in arise and end up costing thousands of dollars for repair. More

Flat tire Outstanding service very friendly people, quality work, and a good value. I highly recommend this great dealership which value Qualityservice as well Outstanding service very friendly people, quality work, and a good value. I highly recommend this great dealership which value Qualityservice as well as sales. Thank you. More

Awesome. Very friendly and thorough. The agents have always been honest with me about what is going on with my car, including letting me know when my repair is covered under warranty, whi The agents have always been honest with me about what is going on with my car, including letting me know when my repair is covered under warranty, which is always a pleasant surprise. Andrea is definitely an asset to your company. More

Excellent Service, communication, and all around experience. Andrea always takes care of me when I bring my mercedes in and could not be happier with my over all experience there. I will always resort to Andrea Andrea always takes care of me when I bring my mercedes in and could not be happier with my over all experience there. I will always resort to Andrea when in need of service at MBOBR. More