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Mercedes-Benz of Baton Rouge - Service Center
Baton Rouge , LA
520 Reviews
520 Reviews of Mercedes-Benz of Baton Rouge - Service Center
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April 07, 2017
Expect the Best My wife and I moved to Baton Rouge from New Orleans 8 years ago. So far we have purchased 3 cars from MB of BR; everyone associated with their deale My wife and I moved to Baton Rouge from New Orleans 8 years ago. So far we have purchased 3 cars from MB of BR; everyone associated with their dealership has been courteous and professional in every respect. They have exceeded our expectation with each contact we've had. More
by Toad
Employees Worked With
Other Employees :
Laine (spelled phonetically) who coordinated service and courtesy vehicle., Marjorie Reiff, Erika Higginbotham, Ron Escoe, Devin Scott
April 03, 2017
Great customer service. Went in because my USB connect wasn't working ... well, turns out - it works ... its my phone 😑 ... thanks Josh. Yes, just as well get my 60k servic Went in because my USB connect wasn't working ... well, turns out - it works ... its my phone 😑 ... thanks Josh. Yes, just as well get my 60k service done while I'm here. And because I had an appointment (thanks Devin) - a loaner was arranged. More
by nevans2
March 30, 2017
great customer service...exceptional Salesman followed through with customer service to provide immediate solution to flat tire, very friendly, and prompt....got the car back all clean, b Salesman followed through with customer service to provide immediate solution to flat tire, very friendly, and prompt....got the car back all clean, better than when I showed up....well done... More
by jims
March 28, 2017
Excellent Job The service I received was beyond my expectations. Mr. Hines went above what I expected. He assisted me with a problem that I did not know my insuranc The service I received was beyond my expectations. Mr. Hines went above what I expected. He assisted me with a problem that I did not know my insurance would cover. And behold they did😀. I told my family what he did & they were surprised. They stated, "I have never heard of anyone going this far to help". More
by Ricard, J777
Employees Worked With
March 28, 2017
Great service! Everything went smooth thanks to Erika who helped me with service. 👍she was determined on getting my needs taken care of. Just great service from a Everything went smooth thanks to Erika who helped me with service. 👍she was determined on getting my needs taken care of. Just great service from a great Employee! More
by C63MERC
Employees Worked With
Erika Higginbotham
March 09, 2017
Feedback I have always received quality work when having my car service. Andrea, has always been excellent to work with and I have recommended to all my friend I have always received quality work when having my car service. Andrea, has always been excellent to work with and I have recommended to all my friends to contact her for assistance. More
by Raqi214
Employees Worked With
February 21, 2017
Excellent Service! Havent purchased a vehicle from here yet, but my current vehicle has been maintaned here for over 100k miles in the last 3 years. My usual service a Havent purchased a vehicle from here yet, but my current vehicle has been maintaned here for over 100k miles in the last 3 years. My usual service advisor is Marjie, and I couldn't ask for a better rep! More
by Mtbeard85
Employees Worked With
Marjorie Reiff
February 17, 2017
Very helpful, patient, efficient They were very patient and kept me up to date on all of the information that I needed to make the correct decisions when it came to my car. I drive ar They were very patient and kept me up to date on all of the information that I needed to make the correct decisions when it came to my car. I drive around 4 kids all day everyday and it makes me feel very comfortable to know that they have given me all of the information I need to know. I changed my mind quite a few times about some things so I had to call back frequently and my sales person never got aggravated or unavailable. I would go back and recommend them to anyone. More
by Erinalbert
Employees Worked With
February 17, 2017
Todd T service 2-17-2017 The service I received on today was excellent. Each time I visit, the staff is professional and courteous which makes the experience all the better. The service I received on today was excellent. Each time I visit, the staff is professional and courteous which makes the experience all the better. More
by Toddt
Employees Worked With
February 16, 2017
A "Family Feeling" at MBOBR! I have driven a Mercedes-Benz for the past 18 years and can honestly say I've never even been tempted by another luxury brand. The quality of service I have driven a Mercedes-Benz for the past 18 years and can honestly say I've never even been tempted by another luxury brand. The quality of service and client interaction at Mercedes-Benz of Baton Rouge is exceptional ... I'm currently enjoying my fourth Mercedes and already looking forward to Number Five!! Thank you for treating me like part of "your family" - you all are THE BEST! More
by Gray Goose
