Mercedes-Benz of Baton Rouge - Service Center

Simply the best. That’s Mercedes Benz of Baton Rouge. Always the best in everything.... sales, service and customer appreciation. This is my fourth Mercedes purchase from MBOBR. Customer for life! Always the best in everything.... sales, service and customer appreciation. This is my fourth Mercedes purchase from MBOBR. Customer for life! More

D'Arcy is great to deal with and handles all problems. I guess I have to keep writing until the circle is complete. Oops a few more words. guess I have to keep writing until the circle is complete. Oops a few more words. More

Mercedes of Baton Rouge has excellent service and a wonderful waiting area. I drove up and was immediately taken care of. They even washed my car. wonderful waiting area. I drove up and was immediately taken care of. They even washed my car. More

Last time I was there and many times previously I greeted at less once by every team member I encountered.It was early morning so maybe that was it greeted at less once by every team member I encountered.It was early morning so maybe that was it More

The people I came in contact with were very pleasant. The young lady who talked to us about our car was very helpful. She answered all of our questions and informed us of what was included in this maintenanc young lady who talked to us about our car was very helpful. She answered all of our questions and informed us of what was included in this maintenance. She called to give me additional information and also to let me know when my car was ready. More

Awesome service department at Mercedes-Benz of Baton Rouge.Special THANKS to MR.D'Arcy Brandon, and Brandon the mechanic who I request to work on my Sprinter van !!! Friendly ,courteous, kind, and thoug Rouge.Special THANKS to MR.D'Arcy Brandon, and Brandon the mechanic who I request to work on my Sprinter van !!! Friendly ,courteous, kind, and thoughtful is the best way for me to describe them THANKS AGAIN !!! Charles More

The Mercedes Benz service experience really is like a concierge service from the moment you make the reservation to the time you check out! The service advisers are professional and pleasant, drive up t concierge service from the moment you make the reservation to the time you check out! The service advisers are professional and pleasant, drive up they walk out to meet you, they shuttle you home and pick you up later and let you know when they are on their way. During the day they update you on their progress and cost and you check out. The shuttle drivers are so nice to. Top to bottom like a well-oiled machine. That's just the truth. More

Exceptional service department, very comfortable dealing with Mr. D’Arcy. Joyce at the front desk is always friendly and Pleasant to visit with. Entire experience is an A+, thank you. We even enjoy the co with Mr. D’Arcy. Joyce at the front desk is always friendly and Pleasant to visit with. Entire experience is an A+, thank you. We even enjoy the coffee and snacks while waiting !! More

What a great experience. I was traveling in my Wayfarer built on a sprinter chassis. Started getting error messages and warning lights. Contacted D.Arcy Hines at the Baton Rouge MB service center at 2:30pm built on a sprinter chassis. Started getting error messages and warning lights. Contacted D.Arcy Hines at the Baton Rouge MB service center at 2:30pm on a Friday. Not only was he able to identify my problem over the phone but he was able to fit me into the schedule on early Saturday ensuring I could continue on my travels. Great job to all!! More

Great and Fast Service always love going to Mercedes of Baton Rouge. The prices are always reasonable and the dealership is always clean. Defiantly will refer others, Baton Rouge. The prices are always reasonable and the dealership is always clean. Defiantly will refer others, More