Mercedes-Benz of Baton Rouge - Service Center

Very Professional team. Outstanding customer service. Communicated via text was very convenient which gave me a since of security and less pressure which is very important when not knowing the conditions Communicated via text was very convenient which gave me a since of security and less pressure which is very important when not knowing the conditions of your vehicle. More

Great Service...very accommodating and responsive. I was on a tight time schedule and they were on time...completed all of the work on a timely basis. Much appreciated. on a tight time schedule and they were on time...completed all of the work on a timely basis. Much appreciated. More

Easy, great communication. Seamless process. This was my first experience with Mercedes Benz of Baton Rouge and I would recommend their service department to anyone. first experience with Mercedes Benz of Baton Rouge and I would recommend their service department to anyone. More

The dealership has friendly customer service. Ayanna Cook was very helpful and knowledgeable when I picked up my vehicle from service. I was asking her about the extended warranty and she gave me all my opti was very helpful and knowledgeable when I picked up my vehicle from service. I was asking her about the extended warranty and she gave me all my options. I give her 100% rating More

Very friendly and efficient staff. Check in was fast. No waiting around when I picked up vehicle. Since it was an RV there were problems associated with that part of vehicle and they arranged appointment fo waiting around when I picked up vehicle. Since it was an RV there were problems associated with that part of vehicle and they arranged appointment for me to take it to RV dealer. More

I expected exceptionally great service and that is exactly what I received! I was treated in a kind and professional way. Thank you Josh for being so helpful. exactly what I received! I was treated in a kind and professional way. Thank you Josh for being so helpful. More

Every associate I've interacted with at MB of BR has been knowledgeable and thorough when conveying necessary information. I've always received exceptional service there. That's why I will continue to bring knowledgeable and thorough when conveying necessary information. I've always received exceptional service there. That's why I will continue to bring my vehicle to MB of BR or Houston North for service despite having other MB service centers nearby because the quality of their service is worth the drive. More

The best service I have ever received, attentive and ready to help with any of my family’s needs. D’arcy is always quick to find solutions to my service needs. ready to help with any of my family’s needs. D’arcy is always quick to find solutions to my service needs. More

Every employee that you encounter are always friendly when you enter. I appreciate the outstanding customer and of course the snacks that are provided while you wait on your car to be serviced. Another when you enter. I appreciate the outstanding customer and of course the snacks that are provided while you wait on your car to be serviced. Another plus is your car is washed after servicing and shuttle service is provided if needed. Thank you! More

Sprinter service is always prompt, thorough, and organized. D'Arcy delivers above expectations. Service personnel know their vehicles and customer service greets me with smiles... organized. D'Arcy delivers above expectations. Service personnel know their vehicles and customer service greets me with smiles... More