Mercedes-Benz of Baton Rouge - Service Center

Thanks for the fast friendly and detailed service provided! The customer service was superb! My Mercedes Benz is back on the road thanks to you all! provided! The customer service was superb! My Mercedes Benz is back on the road thanks to you all! More

Best dealership I’ve been to. I live in New Orleans but will drive to Baton Rouge to get my car serviced. They are accommodating and extremely professional! Great team. will drive to Baton Rouge to get my car serviced. They are accommodating and extremely professional! Great team. More

Love everyone great service very friendly staff I felt like wow these people are awesome.. Keep up the good work,you all are doing a great job. like wow these people are awesome.. Keep up the good work,you all are doing a great job. More

I had a few questions they were all answered and when I came to pick up my vehicle I didn’t have to wait over 15mins ..Awesome came to pick up my vehicle I didn’t have to wait over 15mins ..Awesome More

My son and daughter-in-law purchased me a 2021 Mercedes from the Houston dealership and I live in Baton Rouge area. After only having my new vehicle for two months, I had the unfortunate luck of getting na from the Houston dealership and I live in Baton Rouge area. After only having my new vehicle for two months, I had the unfortunate luck of getting nails in two tires. The two dealerships got together and resolved my problems. Thank you so much for going the extra miles and investigating the best way to satisfy a customer. I’m loving my new Mercedes. Great customer service. More

Just purchased the vehicle from a different company and wanted to have it checked out by the manufacturers themselves. Josh made sure every question was answered. Made sure the car was checked out from the wanted to have it checked out by the manufacturers themselves. Josh made sure every question was answered. Made sure the car was checked out from the top to the bottom. Having it checked out saved me $2500!!! Thanks Mercedes of BR More

Exceptional Service. I was very impressed with the overall service and prompt attention to my specific needs. Ayanna was also very friendly and accommodating. Great Job!!! overall service and prompt attention to my specific needs. Ayanna was also very friendly and accommodating. Great Job!!! More

The service manager - Andrea - thoroughly knowledgeable & results oriented. Very responsive and timely. My sales person is still my go to person on my vehicle long after the transaction. Mason Thomasee results oriented. Very responsive and timely. My sales person is still my go to person on my vehicle long after the transaction. Mason Thomasee keeps threading the relationship with Mercedes and MBOBR because or his responsiveness & being an ping ping source of information about the vehicle, its maintenance and Mercedes. More

I can always count on Mr. D’Arcy in the Service Dept. (In Baton Rouge). He is the BEST.... very knowledgeable, reliable and courteous! This is the second GLK I’ve owned and its a great vehicle. Baton Rouge). He is the BEST.... very knowledgeable, reliable and courteous! This is the second GLK I’ve owned and its a great vehicle. More

Easy check in. Quickly helped. Great shuttle service. Directions for tire replacement were followed exactly. The work was done right. Coffee was good. Nice snacks. Directions for tire replacement were followed exactly. The work was done right. Coffee was good. Nice snacks. More