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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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519 Reviews

519 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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May 20, 2021

Always excellent service!! Sales, service and management are always polite and very professional, not only with myself, but with the other customers that I witnessed during my visit there! Great job! More

by kevin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Pentas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Agresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 19, 2021

I can emphatically state that Mercedes-Benz of Baton Rouge provided superior customer relations/service. Andrea Bridwell did an excellent job with me and my vehicle. While traveling to Baton Rouge I h More

by mike65butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 18, 2021

I’m very satisfied with the speedy service I received, however I didn’t expect anything less! Thank you again MBOBR for your exceptional service! More

by SANDRAADEROZAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 18, 2021

Service advisor did a great job so did my mechanic highly recommend this dealership super friendly staff and great quality of work thank you again. More

by Justin Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 10, 2021

Very friendly staff members. All of my paperwork was all prepared when i arrived, and was a nice and orderly, hassle free process. Lynn was even so kind to give me a muffuletta while I was there signing th More

by brittneyjumonville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britt Strain
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 10, 2021

I was out of there in less than 30 minutes thanks to D Arcy. Did not need the loaner car This was a recall issue More

by gannyb1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 07, 2021

Mercedes Benz of Baton Rouge ALWAYS takes good care of me. Prompt, professional and most respectful! Andrea always keeps me informed throughout the process. Jeffrey More

by jeffreywelsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 07, 2021

Greeted promptly when I arrived and was greeted by name on my return and was in and out quickly. My first visit and I was very satisfied. More

by rfmgolfer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 06, 2021

Excellent dealership. Everyone is very professional and friendly. We have always dealt with D’Arcy and have always been satisfied This was a recall and the service was excellent More

by mdohwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

May 03, 2021

Thanks for the fast friendly and detailed service provided! The customer service was superb! My Mercedes Benz is back on the road thanks to you all! More

by DeeBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

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